公司规模
Large Corporate
地区
- America
国家
- Canada
- United States
产品
- Trumpia’s API
技术栈
- API
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 汽车
适用功能
- 物流运输
用例
- 车队管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
韩泰轮胎是一家领先的轮胎制造公司,专门开发和生产最先进的轮胎。他们通过遍布美国和加拿大的 3000 多个零售点向 400 多家独立经销商分销产品。该公司正在寻找一种解决方案来改善他们、卡车司机和客户之间的交付沟通。
挑战
领先的轮胎制造公司 Hankook Tires 面临着协调卡车司机和客户之间的货运的挑战。由于同时进行多趟货运,他们需要一种有效的方法来管理这一流程。他们知道短信是实现这一目标最有效的沟通方式,但他们需要一个能够扩展到每月数千条短信的系统。
解决方案
韩泰轮胎在 Trumpia 的 API 中找到了解决方案。韩泰轮胎的 Web 应用程序开发助理 Jonathan Shin 称其为“非常经济高效”,他们使用 Trumpia 来加强他们与卡车司机和客户之间的沟通。Trumpia 的系统可以轻松满足韩泰轮胎每月 2000 条短信的需求。这让他们能够通过最直接、最吸引人的渠道,在需要的时候联系到他们想要联系的人。
运营影响
数量效益
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