健康的招生流程
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- DocuWare
- Kodak I-40 scanner
- Fujitsu multi-function device
- Ricoh multi-function device
技术栈
- Document Imaging System
- Barcode Technology
- MS Word
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 数据库管理和存储
适用行业
- 医疗保健和医院
适用功能
- 人力资源
- 采购
用例
- 资产健康管理 (AHM)
- 监管合规监控
服务
- 系统集成
- 数据科学服务
关于客户
基督教健康护理中心 (CHCC) 是一家非盈利组织，由一群来自改革宗传统的执事于 1911 年创立。该中心向所有人开放，不分种族、性别或宗教，提供以家庭为中心的高质量老年护理和心理健康服务。CHCC 提供住院和门诊计划。其老年护理计划包括长期护理、特殊护理住院行为管理部门、成人日间服务、辅助生活和独立老年住宅。该中心的心理健康服务包括精神病院、部分计划和门诊咨询。CHCC 的使命是在富有同情心和爱心的环境中提供服务。
挑战
基督教健康护理中心 (CHCC) 一直面临数据输入冗余、保险开票时间缓慢以及内部信息共享不畅等问题。该中心管理来自不同部门的各种文件，重点是数字化管理招生和教育部门的文件。该中心的每个项目都有自己的招生流程和文件集，所有这些都需要申请、签署的同意书、账单信息、保险卡副本和保险验证文件。这些信息被手动输入到中心的系统中，其他必要的文件被添加到患者的记录中。教育部门需要存储临床和非临床项目的员工证书和签到表，以及其他文件，如测试和课程大纲。该中心正在寻找一个功能强大、模块化的文档成像系统，该系统不仅可以提供部门解决方案，还可以发展成为整个组织的工作流程系统。
解决方案
CHCC 实施了 DocuWare，这是一种功能强大的模块化文档成像系统。该系统由授权 DocuWare 合作伙伴 Atlantic Business Products 实施，它将过时的成像系统中六年的招生文件和索引信息无缝导入到新的 DocuWare 系统中。扫描由每个招生办公室使用 Kodak I-40 扫描仪或 Fujitsu 或 Ricoh 多功能设备进行。使用 DocuWare，该组织的工作流程基本保持不变。人口统计信息仍然手动输入到中心的系统中；但是，它只输入一次，并用于自动索引整个组织的扫描文档。扫描之前，工作人员通过将患者的社会安全号码和文档类型输入 MS Word 模板来生成带条形码的封面。中心的工作人员只需将文本更改为条形码字体即可将此文本转换为两个条形码。在扫描过程中，DocuWare 会“读取”条形码并填写文档类型索引字段的值，然后使用条形码 SSN 作为匹配码来填充其余索引值，例如姓氏、名字、病历号、出生日期和入院日期。
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