德文郡 NHS 信托合作伙伴如何简化报告流程以最大程度地提高自上而下的绩效
公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- Dundas BI
技术栈
- SQL Server Reporting Services (SSRS)
- SharePoint
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 分析与建模 - 实时分析
适用行业
- 医疗保健和医院
适用功能
- 质量保证
- 商业运营
用例
- 质量预测分析
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
德文郡 NHS（国家医疗服务体系）信托基金会位于英格兰西南部，提供地方和全国范围内的公共资助医疗服务。该基金会为患有各种精神健康并发症、学习障碍、酒精和药物成瘾、饮食失调等疾病的个人提供服务。该组织热衷于促进良好的心理健康和幸福，并努力利用其专业知识和资源，结合其合作伙伴，提供安全且专注于人们康复的优质服务。在任何特定时间，都有大约 20,000 名患者通过基金会的任何服务获得支持。基金会内的信息学团队通过解决来自外部来源以及基金会内部员工的成千上万的信息请求来为组织提供服务。
挑战
Devon Partnership NHS Trust 的现有 SharePoint 门户和用于报告的 SQL Server Reporting Services (SSRS) 面临挑战。SharePoint 门户中充斥着过多的 Excel 和 SSRS 报告，导致难以找到特定报告，并且操作速度变慢。报告也显得过时，导致采用率低，并且在实施绩效管理文化方面面临挑战。报告也难以开发和维护，这使得信息学团队难以及时以有意义的方式向消费者提供有价值的数据。该信托需要简化报告流程，提高用户采用率，并减少对信息学团队的请求数量。
解决方案
Devon Partnership NHS Trust 评估了多家商业智能供应商，包括 Qlik、Tableau 和 Dundas Data Visualization。他们发现，与其他供应商的产品相比，Dundas 的平台 Dundas BI 端到端功能更加完善，在连接数据仓库和使用他们为之前的报告开发的纯 SQL 或参数化 SQL 查询链接到 SQL Server 方面也更加简单。该信托机构发现，能够连接到各种数据源是 Dundas BI 的固有功能，这将为他们消除额外的处理层。Dundas BI 允许该信托机构直接连接到其现有的数据库和仓库，从而限制执行数据发现、过滤、排序、分组和深入分析所需的数据准备量。Dundas BI 针对 Web 和移动设备优化的仪表板使该信托机构能够直接在其 HTML5 浏览器中构建、共享和查看完全交互式的仪表板，而无需使用桌面应用程序。
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