Diligent 如何在危机时期通过安全、集中的沟通为 General Mills 提供支持
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Diligent Boards
- Diligent Messenger
技术栈
- Secure Messaging
- Encryption
- Authentication
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 食品与饮料
适用功能
- 商业运营
用例
- 远程协作
服务
- 系统集成
关于客户
通用磨坊是一家全球领先的食品公司，其宗旨是生产全世界喜爱的食品。其品牌包括 Cheerios、Annie's、Yoplait、Nature Valley、Häagen-Dazs、Betty Crocker、Pillsbury、Old El Paso、Wanchai Ferry、Yoki、BLUE 等。该公司董事会于 2011 年开始使用 Diligent Boards 作为董事会会议管理的安全解决方案。2019 年，董事会添加了 Diligent Messenger，这是一款集成的消息应用程序，可集中管理董事会消息并确保所有与董事的通信都经过加密。
挑战
通用磨坊董事会于 2011 年开始使用 Diligent Boards 作为董事会会议管理的安全解决方案。在使用 Diligent 之前，该组织使用的是纸质流程，无法提供公司秘书团队所需的效率或保护。2019 年，董事会增加了 Diligent Messenger，这是一款集成的消息应用程序，可集中管理董事会消息并确保与董事的所有通信都经过加密。当 COVID-19 危机来袭时，Diligent 解决方案使通用磨坊董事会能够迅速有效地响应在家办公的要求。公司秘书团队能够远程继续运营，包括安排董事会和委员会会议，并安全地向董事会定期提供 COVID-19 更新。
解决方案
Diligent Messenger 使 General Mills 董事会能够将重要信息传达给董事，同时又能防止窥探和黑客窃取这些信息。董事可以通过单个应用程序接收消息，他们可以从任何经批准的设备安全地访问该应用程序。Diligent Messenger 的功能与文本消息相似，但可以发送附件。消息传递受到登录身份验证和电子邮件控制的保护，可防止“复制粘贴”电子邮件转发。严格的加密和权限可确保私人消息的私密性。如果设备丢失或被盗，Diligent 的客户成功经理可以远程擦除设备以保护董事会材料。Diligent Boards 进一步增强了董事会在安全环境中共享关键信息的能力。通过严格的加密和权限，敏感通信保持安全。同时，虚拟“房间”和工作流程支持委员会、协作和现代治理功能，如虚拟股东大会。
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