Geckoboard 如何为数字代理机构 Mirabeau 提供服务
公司规模
Mid-size Company
地区
- Europe
国家
- Netherlands
产品
- Geckoboard
技术栈
- Real-time Dashboard
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 分析与建模 - 实时分析
适用行业
- Software
适用功能
- 商业运营
用例
- 实时定位系统 (RTLS)
服务
- 数据科学服务
关于客户
Mirabeau 是一家总部位于荷兰的机构，专门从事网络和移动应用程序开发。该机构将设计、技术和营销相结合，为其客户（包括 ING、MoneYou、法航-荷航、AEGON 和 Nationale-Nederlanden）创建强大的解决方案。Mirabeau 成立于 2001 年，最近庆祝了成立 12 周年，目前拥有约 300 名员工。该机构的核心在于创造力与技术的结合。作为一家提供全方位服务的机构，项目完成后，客户会联系 Mirabeau 寻求战略、设计理念、网站开发和网站管理。该机构主要活跃于旅游、金融和电子商务领域。
挑战
Mirabeau 是一家提供全方位服务的在线机构，他们正在寻找一种方式来增强团队能力、与客户建立更牢固的关系并培养以结果为导向的个人文化。他们需要一种解决方案，可以为客户提供商业或技术 KPI 的实时洞察，并为 Scrum/Agile/DevOps 团队提供正在运行的项目和日常运营的多学科概述。挑战不仅在于设计和配置仪表板，还在于首先定义正确的 KPI 并获取正确的数据。由于安全限制或分散的责任，他们很难从后端系统和数据库获取适当的数据。
解决方案
Mirabeau 实施了 Geckoboard 来满足他们的需求。Geckoboard 是一种实时仪表板技术，可显示商业或技术 KPI，在客户中建立 KPI 意识并帮助提前发现潜在问题。它还为 Scrum/Agile/DevOps 团队提供了正在运行的项目和日常运营的多学科概览。仪表板包含项目 KPI（如 ETC、未解决的问题数量、花费的小时数等）、运营 KPI（如正常运行时间、性能）、测试 KPI（失败和成功的测试数量）和社交信息（推特信息）。这种对当前正在发生的事情的整体了解使团队能够更加高效和有效。仪表板显示在墙上，以 URL 的形式与客户共享，并在 iPad 上提供，以便客户随时随地获取他们的 KPI。
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