公司规模
SME
地区
- Europe
国家
- Denmark
产品
- Zenoss
技术栈
- Atlassian Jira
- Zenoss ZenPack
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
- 零售
适用功能
- 商业运营
用例
- 基础设施检查
- 远程资产管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
Netic A/S 是一家为丹麦公共和私人客户提供托管应用程序运营服务的公司。该公司成立于 2003 年,此后一直专注于应用程序运营,包括监控从裸机到应用程序本身的整个堆栈。其客户之一是丹麦零售商 JYSK,该公司通过 Netic 运营的全球电子商务平台在全球 2,800 家门店销售床、床单和家具。Netic 还使用 Zenoss 监控丹麦全国医疗网络 MedCom 的应用程序及其底层基础设施的性能。
挑战
Netic A/S 是一家为丹麦公共和私人客户提供托管应用程序运营服务的公司,成立于 2003 年,其宗旨是使 IT 运营比通常情况更智能、更好。从那时起,Netic 就越来越专注于应用程序运营,这涉及监控从裸机到应用程序本身的整个堆栈。因此,Netic 一直在寻找一种解决方案,该解决方案必须满足一系列重要参数,包括:能够处理整个堆栈的监控,重点是基础设施、可扩展性和成本效益。作为托管服务提供商,Netic 需要一个能够实现职责分离并能够水平和垂直扩展的监控平台。这些问题意味着 Netic 难以有效地为客户提供最高价值——而在竞争激烈的环境中,这一点很快就会变得至关重要。因此,启动了一个项目来识别、测试和采用新的监控解决方案。
解决方案
Netic 选择 Zenoss 来监控大部分基础设施,支持 Netic 为其客户运营的应用程序。Zenoss 是经过审查后选择的,该审查测试了监控端到端基础设施的关键需求。在测试期间,Netic 评估了 Zenoss 与首选项目管理和工作流工具 Atlassian Jira 集成的能力。Netic 利用 Zenoss ZenPack 架构轻松构建了 Zenoss 和 Jira 之间的无缝集成,包括显示活动事件的仪表板。评估期结束后,Zenoss 脱颖而出,成为最强的候选者,并被选为 Netic 现有监控工具的替代品。
运营影响
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