How Pepperdine University, Pennymac, and Adore Me use Gemini for Google Workspace to focus on what they do best
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Gemini for Google Workspace
- Google Meet
- Vertex AI
技术栈
- Generative AI
- Machine Learning
- AI
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
技术
- 平台即服务 (PaaS) - 应用开发平台
- 分析与建模 - 机器学习
适用行业
- 教育
- 金融与保险
- 零售
适用功能
- 商业运营
- 销售与市场营销
用例
- 预测性维护
- 远程协作
- 数字孪生
服务
- 软件设计与工程服务
- 系统集成
关于客户
Pepperdine University is a renowned educational institution focused on strengthening the lives of students through purpose, service, and leadership. It has embraced technology to enhance collaboration and accessibility across its campuses. Pennymac is one of the largest lenders and mortgage servicers in the United States, operating in the highly regulated financial services industry. The company is committed to improving customer experience and operational efficiency through technology. Adore Me is a direct-to-consumer lingerie brand that launched in 2012, known for offering extended sizing across a wide range of styles. The company relies heavily on technology to personalize product recommendations and improve customer experience.
挑战
Pepperdine University, Pennymac, and Adore Me faced unique challenges in their respective fields. Pepperdine University aimed to enhance learning and productivity by improving collaboration and accessibility for students and faculty. The university sought to unify the student experience across its campuses and leverage technology to create customized lesson plans and support research. Pennymac, operating in the highly regulated financial services industry, needed to maintain data security and confidentiality while improving customer experience and operational efficiency. The company aimed to democratize technology use across departments to find efficiencies and reduce costs. Adore Me, a direct-to-consumer lingerie brand, faced the challenge of managing monotonous tasks like product description writing and speaker bios, seeking to focus more on creative problem-solving.
解决方案
Pepperdine University implemented Google Workspace to improve collaboration and adopted Gemini to enhance accessibility and lesson planning. The university's IT team embraced a remote-first work environment, using Google Meet for virtual meetings. Gemini was used to create customized lesson plans, support research, and improve accessibility through live captioning and translation. Pennymac integrated Gemini into its operations to enhance efficiency and data security. The company democratized the use of Gemini across departments, allowing employees to create job descriptions and policy documents. Pennymac also tested Gemini with Vertex AI to improve the underwriting process by leveraging proprietary data. Adore Me utilized Gemini to streamline monotonous tasks like product description writing and speaker bios. The company created a prompt library to reduce the time spent on these tasks, allowing the team to focus on creative problem-solving.
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