Rocheleau 如何利用 Fidelio 将在线销售额从 0 提高到 55%
公司规模
SME
地区
- America
国家
- Canada
产品
- Fidelio ERP software
技术栈
- E-commerce platform
- ERP software
实施规模
- Enterprise-wide Deployment
影响指标
- Revenue Growth
- Productivity Improvements
- Customer Satisfaction
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 平台即服务 (PaaS) - 连接平台
适用行业
- 零售
适用功能
- 销售与市场营销
- 商业运营
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
Rocheleau 是一家总部位于魁北克的批发商，专门经营厨房家具和橱柜五金件。自 2007 年以来，该公司一直依靠自动化运营来支持其增长。2012 年，该公司决定将 B2B 电子商务平台与其 ERP 软件系统集成。该公司的目标是实现销售流程自动化，以参与国际竞争并在不增加员工数量的情况下提高销售额。然而，该公司之前的管理软件面临挑战，无法轻松集成在线销售网站。这促使该公司采用了魁北克的开发商-集成商 Fidelio。
挑战
Rocheleau 是一家魁北克批发商，专门从事厨房家具和橱柜五金件的批发业务，该公司的目标是在不扩大销售团队规模的情况下增加销售量。2012 年，该公司决定将 B2B 电子商务平台与其 ERP 软件系统集成。该公司有两个主要目标：实现销售流程自动化，以参与国际竞争；在不增加员工数量的情况下增加销售额。然而，该公司很快意识到，他们两年前选择的管理软件虽然是世界知名品牌，但无法轻松集成在线销售网站。ERP 开发商和集成商之间的沟通问题使项目变得更加复杂。
解决方案
Rocheleau 采用了魁北克的开发商兼集成商 Fidelio 来实现其目标。该公司希望在 ERP 中内置一个电子商务平台，以便更轻松地实现销售流程自动化并提供实时信息访问。该公司还希望能够随着公司需求的发展逐步增加系统功能。Rocheleau 为客户提供高级个性化选项，这是这家中小企业的真正标志：因此，网站必须能够不断发展并适应客户需求。该公司还希望与开发商建立密切的关系，而不是中介，以便更轻松地沟通并确保项目成功。Fidelio 帮助 Rocheleau 逐步实现销售流程自动化并适应新的工作方式。电子商务网站的主要优势在于它与 Fidelio ERP 软件完全集成，使团队能够实时访问信息。
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