Imlek 利用 DocuWare 实现管理流程数字化
公司规模
Large Corporate
地区
- Europe
国家
- Serbia
产品
- DocuWare DMS
技术栈
- Document Management System
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 食品与饮料
适用功能
- 商业运营
用例
- 监管合规监控
- 远程协作
服务
- 系统集成
关于客户
Imlek 是巴尔干地区最大的乳制品生产商，市场上有 80 多种不同的乳制品。该公司总部位于塞尔维亚，已运营 50 多年，始终专注于专业人才和生产流程的持续改进。Imlek 是一家创新型公司，依靠现代技术来简化其运营。该公司拥有多个生产基地，总部位于贝尔格莱德。该公司的行政流程主要是纸质的，导致审批和付款效率低下和延迟。
挑战
Imlek 是巴尔干地区最大的乳制品生产商，其纸质业务流程面临挑战。供应商发票、合同和其他收据等文件每周都要在各个生产基地和贝尔格莱德总部之间进行物理传输。这导致审批和付款出现大量不一致和延迟，尤其是在处理应付发票时。总部和各个分支机构的员工都发现追踪这些文件非常困难。文件发出后，现场的同事无法搜索单个收据或信息。
解决方案
Imlek 实施了 DocuWare 文档管理系统 (DMS)，以数字化其所有管理流程。该解决方案由授权的 DocuWare 合作伙伴实施，他们建立了大约 130 个数字工作流程。该系统会自动识别所存储文档的类型以及是否需要进一步的处理步骤。对于收到的发票或合同，系统会定义单独的签字阶段直至最终处理，从而大大提高内部流程的透明度。该系统还确保只有授权用户才能访问机密文件。在数字印章的帮助下，批准或拒绝的合同和发票会出现在管理任务列表的最后一步，最终处理也在此进行。
运营影响
数量效益
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