Insurer Increases Agility with an Optimized Enterprise Architecture
公司规模
Large Corporate
地区
- Africa
国家
- South Africa
产品
- ARIS IT Architect
技术栈
- Enterprise Architecture
- Model-Driven Design
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - API 集成与管理
适用功能
- 商业运营
用例
- 基础设施检查
服务
- 系统集成
关于客户
Santam is South Africa’s leading short-term insurer with assets of more than R17 billion. The company has a nationwide, world-class contact center infrastructure, a thriving intermediary network and more than 650,000 policy holders. Santam also holds business interests in Zimbabwe, Malawi, Uganda, Tanzania and Zambia as well as strategic investments in various companies within the insurance industry, including the subsidiary Santam Namibia Ltd.
挑战
Santam, South Africa’s leading short-term insurer, was facing challenges with its IT changes which were difficult and expensive. The company was using Microsoft® Word templates, fragmented tools and different methodologies which led to frustration among employees. The company needed an Enterprise Architecture (EA) with a repository-based product to support its drive to optimize the organization. The aim was to develop an integrated environment that’s more agile and supports the business strategy.
解决方案
Santam turned to ARIS to develop an Enterprise Architecture (EA) using a central, robust repository to align business and IT. An EA/SDLC methodology was based on TOGAF® model-driven design concepts and standard ARIS model types. Re-usable building blocks were underpinned by a common metamodel. The enterprise has shifted from redundant paper specifications to rich model-generated content. All deliverables were based on ARIS model types, objects and attributes, which were stored in the central repository. The repository enables Santam to create a uniform inventory of systems and technologies and also reduce the complexity of its IT environment.
运营影响
数量效益
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