Integration.team 通过 BizTalk360 从被动监控转变为主动监控
技术
- 基础设施即服务 (IaaS) - 云计算
- 传感器 - 温度传感器
适用行业
- 汽车
- 设备与机械
适用功能
- 维护
用例
- 行为与情绪追踪
- 泄漏与洪水监测
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Integration.team 是集成服务供应商，利用 Microsoft 集成和云技术帮助组织提供开放且可持续的解决方案、缩短上市时间、获得洞察力并跨本地和云中的孤岛连接各种设备。 Integration.team 在 EDI、AS400、大型机、SAP、DB2 等系统方面拥有超过 15 年的经验，并拥有一支由 20 名经验丰富的 Microsoft 认证顾问组成的团队，为客户提供 BizTalk 服务器环境的咨询服务。该公司总部位于比利时，致力于帮助客户有效管理其 BizTalk 服务器环境。
挑战
Integration.team 是一家位于比利时的集成服务供应商，在监控客户的 BizTalk 服务器环境方面面临着重大挑战。该公司注意到，许多客户要么没有适当的监控解决方案，要么正在使用 System Center Operations Manager (SCOM)，而该解决方案很难根据特定客户需求进行配置。此外，BizTalk 服务器环境缺乏可见性，通常被视为可用信息有限的“黑匣子”。这导致了被动式维护方法，即问题发生后才得到解决，从而导致支持电话增加和运营效率低下。
解决方案
Integration.team 求助于 BizTalk360（一款针对 BizTalk Server 环境的综合监控工具）来应对这些挑战。该公司一直是 BizTalk360 的长期合作伙伴，并在其客户环境中广泛使用该工具。 BizTalk360 之所以被选中，是因为它易于使用，并且在管理和监视 BizTalk 服务器环境方面具有附加值。 Integration.team 利用 BizTalk360 的操作仪表板功能进行技术监控，并实施 BAM 流程进行功能监控。 BizTalk360 中的高级 BAM 门户功能为业务用户提供了 BAM 视图和活动的端到端视图。 BizTalk360 的自动修复功能将公司的方法从被动监控转变为主动监控，从而显着减少了支持电话的数量。 BizTalk360 的导出/导入功能还允许公司从一个客户环境导出警报配置并将其导入另一个客户环境，从而节省了时间。
运营影响
数量效益
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