杰斐逊大学和卫生系统与 Domo 合作进行转型
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Domo
技术栈
- Data Analytics
- Business Intelligence
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 分析与建模 - 实时分析
适用行业
- 医疗保健和医院
- 教育
适用功能
- 商业运营
用例
- 过程控制与优化
- 质量预测分析
服务
- 数据科学服务
关于客户
托马斯·杰斐逊大学和杰斐逊健康中心是位于宾夕法尼亚州费城的知名机构。他们致力于为该地区的患者提供出色的临床和富有同情心的护理，在各个学科培养未来的医疗专业人员，并发现将定义临床护理未来的新知识。作为一所快速发展的大学和医疗系统，杰斐逊取得了巨大的增长，重点关注四大支柱：学术、临床、慈善和创新。该组织的战略行动蓝图 (BSA) 证明了他们致力于利用技术来优化运营、增强消费者体验和实现商业价值。
挑战
杰斐逊大学和卫生系统是医疗保健和教育领域一家快速发展的机构，它在获取衡量其战略行动蓝图 (BSA) 计划成功与否的指标方面面临挑战。BSA 是一项战略计划，旨在优化运营、提升消费者体验和实现商业价值。信息服务和技术团队中的技术创新和消费者体验小组负责利用技术实现这些目标。然而，他们需要一种方式来实施 BSA，以便让执行团队能够持续收到进度更新。
解决方案
杰斐逊大学和健康系统实施了商业智能工具 Domo，以捕获和分析与其 BSA 计划相关的数据。Domo 帮助该组织研究临床流程，以了解如何对其进行优化。例如，他们为肿瘤内科预约系统开发了一个延迟检测应用程序。通过将数据输入 Domo，他们能够深入了解哪些地方有机会改进流程。Domo 还充当了急诊科重大工作流程变革的原型设计和管理商业智能平台。目标是让人们迅速就医，而 Domo 通过提供实时、可操作的数据帮助实现了这一目标。
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