Johanniter 紧急救援利用 DocuWare 简化行政流程
公司规模
Large Corporate
地区
- Europe
国家
- Germany
产品
- DocuWare
技术栈
- Diamant ERP system
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 医疗保健和医院
- 国家安全与国防
适用功能
- 人力资源
服务
- 系统集成
关于客户
Johanniter 紧急救济组织是德国最重要的慈善组织之一，拥有近 300 个成员团体。该组织参与的活动范围广泛，包括紧急医疗服务、灾难救助、急救培训以及儿童、青年、老年人和病人的护理工作。Johanniter 还开展国际业务，在饥荒或自然灾害等情况下提供援助。该组织高度重视可靠性、质量控制和成本效益。为了管理捐款并保持高效的公司管理，Johanniter 使用文档管理系统来简化内部管理流程。
挑战
Johanniter Emergency Relief 是德国一家大型慈善组织，需要一种安全高效的方式来存储德国各地 20,000 多名全职员工和 36,000 名志愿者的人力资源文件。该组织还需要以防篡改和数字格式存储所有发票文件。挑战在于提供敏感文件的集中归档以及简单但受保护的访问。该组织还希望加快发票审批流程，由于组织办事处的地理分布，该流程进展缓慢。
解决方案
Johanniter 实施了文档管理系统 (DMS) DocuWare，以防篡改和数字格式安全地存储所有人力资源文档和发票文档。DMS 首先部署在协会位于柏林的总部，那里的十个工作站配备了第二台显示器。在第二阶段，几个区域协会收到了新的多功能设备，用于将文档数字化以供全国使用。DocuWare 通过一个界面集成到 Diamant ERP 系统中，允许直接从商业解决方案的界面访问文档。发票验证和批准也使用了数字工作流程。扫描纸质发票后，使用智能索引对其进行索引并以防篡改的方式存储。然后，DMS 通过电子邮件通知负责批准付款的区域办事处的员工，他们使用数字印章从任务列表中签署文件。
运营影响
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