Konrad GmbH 利用 DocuWare 优化业务流程
公司规模
Mid-size Company
地区
- Europe
国家
- Germany
产品
- DocuWare for Invoice Processing
技术栈
- Microsoft Dynamics NAV 2018
- Microsoft Exchange Server
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 零售
- 汽车
适用功能
- 销售与市场营销
用例
- 库存管理
- 欺诈识别
服务
- 系统集成
- 云规划/设计/实施服务
关于客户
Konrad GmbH 在大慕尼黑地区经营着八家汽车专卖店。该公司为客户提供广泛的服务，包括备件销售、维修店装备和汽车设备租赁。他们还拥有在线业务。该公司拥有约 160 名员工。在一个极具创新性的行业中，汽车零部件零售商 Konrad 必须时刻准备好应对新的趋势和挑战。这不仅适用于为客户提供的备件和服务范围，也适用于公司的组织和管理。
挑战
Konrad GmbH 是一家在大慕尼黑运营的汽车专卖店，它面临着满足严格的法律要求的挑战，这些要求包括保留期限和不可更改的商业文件。该公司处于一个高度创新的行业，需要随时准备应对每天的新趋势和挑战。这不仅适用于为客户提供的备件和服务，也适用于公司的组织和管理。投资文档管理系统 (DMS) 的主要目的是确保公司能够满足这些法律要求。
解决方案
为了优化业务流程，Konrad 自 2019 年初以来一直在使用基于云的文档管理系统，此外还实施了基于 Microsoft Dynamics NAV 2018 的汽车 IT 行业解决方案。DocuWare 通过集成接口直接连接到汽车零部件经销商的 ERP 系统。在那里创建的所有商业文档都会被传输、自动索引并以防篡改的方式存储。账户分配和发票信息被传输到会计部门进行进一步处理。现在，所有授权员工都可以从他们熟悉的工作环境中访问中央文档池中的文档。还实施了预配置的工作流程，以便快速可靠地验证所有传入的发票。
运营影响
数量效益
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