公司规模
Large Corporate
地区
- Europe
国家
- Austria
产品
- DocuWare
- Patidok
- DocuWare CONNECT to SAP
- DocuWare INTERNET-SERVER
- IBM Tivoli
技术栈
- Optical Character Recognition (OCR)
- Freeform recognition
- Web browser
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 数据库管理和存储
适用行业
- 医疗保健和医院
适用功能
- 离散制造
- 采购
用例
- 预测性维护
- 库存管理
服务
- 云规划/设计/实施服务
- 数据科学服务
- 系统集成
关于客户
费尔德基希地区医院是位于奥地利福拉尔贝格州的一家领先的医疗机构。该医院致力于提供高质量的患者护理,并积极实施现代 IT 系统以改进工作流程。早在 1995 年,该医院就实施了 Patidok 电子医疗信息管理系统 (HIMS),该系统可作为患者护理的临床文档系统以及内部和外部沟通的中央信息平台。该医院的未来愿景是接待更多患者、减少等待时间并更好地利用床位占用率,同时满足日益增长的质量需求。为了实现这一目标,他们认识到需要尽可能最现代化的 IT 系统。
挑战
医疗保健系统陷入了僵局,政府支持逐渐消失、成本不断上升、人口老龄化以及跟上医疗进步的开支不断增加。这迫使该领域的每个人都寻找创新的新方法来改进工作流程。奥地利福拉尔贝格州的费尔德基希地区医院很早就认识到了对现代 IT 系统的需求。到 1995 年,他们已经实施了 Patidok 电子医疗信息管理系统 (HIMS)。然而,只有当纸质文件完全集成到电子信息流中时,HIS 才能达到最高效率。因此,他们在 2002 年决定完全转换为电子病历。这样做的基本要求是添加电子档案。
解决方案
2002 年,医院决定将患者档案完全转换为电子档案。他们实施了 DocuWare 文档管理系统 (DMS),该系统不仅可用作被动后台存储,还可确保如果 Patidok 遇到系统问题,他们始终可以访问所有文档。使用 DocuWare CONNECT to SAP,扫描信息会使用光学字符识别 (OCR) 和自由格式识别自动分析,并作为结构化数据记录传输到会计解决方案。DMS 还在扫描和图像(包括视频、超声波和其他设备的输出)的自动存储中发挥关键作用,将其全部集成到广泛的信息平台中。对于长期存档,较旧的电子患者档案存储在 IBM Tivoli 磁带库的外部。
运营影响
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