公司规模
Large Corporate
地区
- America
- Asia
- Europe
国家
- United States
产品
- nGeniusONE Service Assurance platform
- Arbor Edge Defense
- nGeniusPULSE
- InfiniStreamNG software
- vSTREAM virtual appliances
技术栈
- Microsoft Azure
- Amazon Web Services
- Equinix Co-location
- SD-WAN
- Network Function Virtualization (NFV)
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
- Digital Expertise
技术
- 基础设施即服务 (IaaS) - 云计算
- 基础设施即服务 (IaaS) - 混合云
- 基础设施即服务 (IaaS) - 公共云
适用行业
- 电子产品
- Software
适用功能
- 离散制造
- 销售与市场营销
- 商业运营
服务
- 云规划/设计/实施服务
- 网络安全服务
- 数据科学服务
关于客户
这家总部位于美国的高科技软件制造商在全球拥有多个开发中心和数十个销售办事处。他们的客户包括一些全球规模最大、要求最高的企业、政府机构和服务提供商组织,他们依靠 24 x 7 x 365 支持服务来维护制造商设备的生产部署。所有这些地点之间的通信可用性至关重要,因为新产品开发、持续工程、培训、销售和营销以及客户服务和支持服务都是在这些办事处进行的,每个功能都依赖于任何给定时间的即时协作。语音、视频或业务数据服务的速度减慢或不可用是绝对不允许的,这就是他们成为 NETSCOUT® 长期客户的原因。
挑战
该制造商拥有十多个开发中心,配备不同级别的内部数据中心设备。该公司当时部署了一个通用架构 - 在主数据中心托管其大部分核心服务,如电子邮件、统一通信 (UC)、文件共享、身份验证(即 Microsoft Active Directory)和客户资源管理 (CRM),并使用昂贵的多协议标签交换 (MPLS) 链路支持远程站点访问。但是,这种方法的总拥有成本很高,需要大量维护,并且需要 IT 专业人员帮助排除故障。制造商需要比这种部署允许的更高的服务变更灵活性,并且他们知道 IT 转型提供了具有显著优势的有益方法。随着时间的推移,他们的许多核心服务已过渡到云和虚拟,包括 Microsoft Office 365 软件即服务 (SaaS)、Cisco WebEx 协作服务、SalesForce.com CRM 和 ServiceNow 服务和支持软件。这些新服务推出是通过公司远程办公室的互联网链接访问的。
解决方案
IT 人员实施了 NETSCOUT 解决方案,以查看其关键云和 SaaS 应用程序,确保新架构满足性能和安全需求。他们选择了以下组合:nGeniusONE 服务保证平台用于实时应用程序和网络性能,利用 InfiniStreamNG (ISNG) 软件和 vSTREAM 虚拟设备中的自适应服务智能 (ASI) 技术,nGeniusPULSE 通过 nPoint 主动测试传感器提供对 IT 生态系统的洞察,了解多云环境中业务服务的可用性、可靠性和性能 - 无论用户需要从何处访问,即使在非工作时间也可以访问,以提前解决新出现的问题,Arbor Edge Defense (AED) 提供安全保护,作为抵御入站 DDOS 和入侵事件的第一道防线,以及通过检测和阻止与已知不良站点的出站通信作为最后一道防线。为了获得最具成本效益和最完整的多云环境可见性,IT 团队设计了以下部署策略。
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