Mercy Health Network 利用 DocuWare Cloud 实现实验室流程数字化
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- DocuWare Cloud
- Kofax
- Cerner
技术栈
- Cloud Computing
- Document Management System
- Barcode Scanning
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 基础设施即服务 (IaaS) - 云计算
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 医疗保健和医院
用例
- 过程控制与优化
- 补货预测
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
Mercy Health Network 是总部位于科罗拉多州的非营利组织 Catholic Health Initiatives (CHI) 的一部分。该网络运营着 18 个州的医院和医疗机构。其设施之一 Mercy Clinical Laboratory 每天分析来自 17 家医院和 300 家机构的 1,800 多个样本。该实验室每年为医院贡献约 3000 万美元的收入。该实验室希望将其流程数字化，以提高效率并缩短结算时间。该实验室有 700-800 万美元的实验室工作等待结算，这凸显了对更高效系统的需求。
挑战
Mercy Health Network 是一家非营利性组织，在 18 个州运营医院和医疗机构，其 Mercy 临床实验室面临挑战。该实验室每天分析来自 17 家医院和 300 家机构的 1,800 多个患者样本，其处理实验室订单和账单的纸质系统缓慢而低效，令其苦不堪言。该实验室每年为医院贡献约 3,000 万美元收入，因此数字化流程是当务之急。实验室需要加快从收到样本到开具账单的处理时间。在实验室寻找新系统期间，有 700-800 万美元的实验室工作等待开具账单。目标是多方面的：自动化流程；缩短开具账单的时间；简化患者访问、医疗编码和账单团队之间的文档共享。
解决方案
Mercy Health Network 实施了 DocuWare Cloud，以数字化其实验室流程。如今，标本和实验室订单使用条形码标签实时扫描，以通过唯一的接入号对文档进行索引。实验室利用第三方软件 Kofax 对文档进行扫描、索引和运行质量保证检查，然后将其移至 DocuWare 进行访问和存储。DocuWare 与 Mercy 的电子病历和实验室软件 Cerner 无缝集成。当员工在 Cerner 中打开患者记录时，他们只需单击集成的 DocuWare 按钮即可访问与该患者相关的实验室记录和测试结果。实验室订单管理系统运行良好，因此扩展为管理未来或长期实验室订单，这些订单最初按病历号进行索引，病历号是每个患者唯一的编号，后来与接入号绑定。实施 DocuWare Cloud 还允许实验室使用互联网连接和登录凭据轻松地与异地编码人员共享信息，以便访问和与得梅因的工作人员共享信息。
运营影响
数量效益
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