Metalen Galler：批发商充分利用经济危机
公司规模
SME
地区
- Europe
国家
- Belgium
产品
- DocuWare
- GODIS/400 ERP
- IBM i520 system
技术栈
- Document Management System
- ERP System
- IBM System i environment
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
技术
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 数据管理平台
适用功能
- 销售与市场营销
- 商业运营
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
Metalen Galler 是一家历史悠久的比利时公司，专门批发钢铁产品。该公司成立于 1845 年，位于安特卫普，由同一个家族经营了好几代。该公司凭借其高品质的产品和致力于实现客户完全满意的公司理念在全国享有盛誉。该公司拥有约 100 名员工，总部位于安特卫普，在 Mol 和 Hemiksem 设有分支机构。该公司的销售结构分为钢铁产品和铁制品领域，后者由工具、职业安全以及固定装置和配件三个子部门组成。
挑战
Metalen Galler 是一家比利时钢铁产品批发商，面临着日益激烈的竞争压力，客户对有吸引力的价格、灵活的交付选项和较短的处理时间的需求也日益增加。该公司的销售结构分为钢铁产品和铁制品两个领域，导致存储分散，处理方式也各有不同。这导致搜索非常耗时，因为需要复印更多份文件，并且文件要多次归档。每年 200,000 份文件会产生大量纸张，导致员工士气低落。该公司需要找到一种方法来提高业务流程的效率，同时又不忽视客户服务。
解决方案
Metalen Galler 决定实施文档管理系统 (DMS)，以数字化整个公司的几乎所有业务文档，从客户查询到报价、材料证书、订单、零件清单和交货单，直至收发发票。该公司选择 DocuWare 是因为其功能性和用户友好性。DMS 项目于 2008 年 10 月启动，到 2009 年 1 月，包括处理客户订单在内的第一批数字业务流程已获准运行。该公司还决定使用文档工作流程以电子方式处理订单。解决方案包括将基于 Windows 的 DocuWare 服务器集成到 IBM System i 环境中、将单独的传真机转换为一个中央数字传真服务器以及进行大量小的软件调整。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Remote Temperature Monitoring of Perishable Goods Saves Money
RMONI was facing temperature monitoring challenges in a cold chain business. A cold chain must be established and maintained to ensure goods have been properly refrigerated during every step of the process, making temperature monitoring a critical business function. Manual registration practice can be very costly, labor intensive and prone to mistakes.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
