技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 网络与连接 - 5G
适用行业
- 建筑物
- 设备与机械
适用功能
- 设施管理
- 维护
用例
- 库存管理
- 时间敏感网络
服务
- 系统集成
- 培训
关于客户
Nebraska Lifestyles Property Management 是一家位于内布拉斯加州奥马哈的物业管理公司。该公司成立于 1972 年,作为当地企业已有 50 多年的历史。它管理着 900 多个单位,主要包括单户住宅,以及一些较小的多户公寓大楼。该公司专注于增长,并计划在未来几年将其产品组合扩展到其他市场和州。他们的目标是保持工作流程的一致性,并确保团队在扩张时保持一致。该公司还致力于提供无缝、高效的客户体验,从新业主入职到管理维护以及与租户的沟通。
挑战
Nebraska Lifestyles Property Management 是一家位于内布拉斯加州奥马哈的当地机构,50 多年来一直管理着 900 多个单位。这些单元主要包括单户住宅和一些较小的多户公寓大楼。然而,随着公司的业务目标更加注重增长,他们发现现有的软件 Yardi 阻碍了他们的发展。该软件缺乏支持其成长道路的功能,并且用户界面不友好。该公司需要一个能够随着其产品组合的增长并简化流程的软件解决方案。他们还面临着新业主入职方面的挑战,其中涉及大量数据输入和操作任务。该过程非常耗时且容易出错,这可能会对客户体验产生负面影响。
解决方案
Nebraska Lifestyles Property Management 改用 AppFolio Property Manager,这是一款满足其需求的综合软件解决方案。 AppFolio 提供了一套完整的产品,可以在一个平台上满足他们的所有需求,使其更具成本效益和节省时间。该软件显着简化了新业主的入职流程,将所需时间从一两天缩短至五分钟。该流程变得更加准确,并提供了更好的客户体验。 AppFolio 还提供用于管理维护的自动化工具,提供对工作订单和搬出流程每个阶段的全面可见性。该软件还改善了与潜在租户的沟通,并在整个租赁过程中保持透明度。它还提供了营销工具,使可用单位的预营销过程变得无缝。
运营影响
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