Open Raven + TaskUs：在快节奏、高增长的全球环境中实现敏感数据的可见性和控制
公司规模
Large Corporate
国家
- Worldwide
产品
- Open Raven Data Security Platform
技术栈
- AWS
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Customer Satisfaction
技术
- 网络安全和隐私 - 云安全
适用行业
- 金融与保险
- 医疗保健和医院
适用功能
- 商业运营
用例
- 网络安全
服务
- 云规划/设计/实施服务
- 网络安全服务
关于客户
TaskUs 是一家为创新和颠覆性技术公司提供外包数字服务和下一代客户体验的供应商。该公司帮助客户代表、保护和发展他们的品牌。TaskUs 与全球客户合作，提供下一代客户体验，涵盖从数字客户支持到内容监控和培训未来一代人工智能引擎等各个领域。TaskUs 的客户来自各行各业，专注于高科技、电子商务、社交媒体以及金融和医疗技术。每个客户都拥有庞大的用户群和大量数据，他们希望 TaskUs 帮助他们转型、保护和发展他们的品牌。
挑战
TaskUs 是一家外包数字服务和下一代客户体验提供商，在管理对各种高度敏感的客户数据（包括财务数据、个人身份信息 (PII) 和个人健康信息 (PHI)）的访问方面面临挑战。该公司还必须管理对各种全球法规和标准的合规性，包括 PCI DSS、GDPR、HITRUST 和 SOC2，以及定制合同要求。TaskUs 的快速发展以及每周上线的新应用程序增加了这些挑战的复杂性。该公司需要确保委托给它的信息得到适当的保护并符合法规和客户合同，所有这些都不会减慢 TaskUs 或其客户的业务速度。
解决方案
TaskUs 与 Open Raven 合作对其 AWS 环境进行了广泛评估，以便立即对其所管理的数据进行分类。初步发现扫描迅速为 TaskUs 提供了其全球数据格局的第一张综合地图，确保没有未托管的数据存储潜伏在阴影中。Open Raven 的自动数据分类使 TaskUs 能够清楚地了解每个存储库中存储的数据类型，重点关注 PII、PHI 和其他类别的敏感数据。这种可见性为 TaskUs 提供了了解数据风险和优先降低风险所需的背景信息。如今，TaskUs 使用 Open Raven 数据安全平台对数十个 AWS 账户执行持续的数据安全评估。
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