技术
- 功能应用 - 车队管理系统 (FMS)
- 机器人 - 自动导引车 (AGV)
适用行业
- 汽车
适用功能
- 维护
- 采购
用例
- 车队管理
- 车辆性能监测
关于客户
本案例研究中的客户是 Element Fleet 的客户。他们经营着一支车队,并计划在秋季订单周期下工厂车辆订单。然而,当原始设备制造商因车辆需求超出原始设备制造商的分配而停止订购时,他们面临着挑战。他们计划在 2022 年额外订购 50 台,这意味着他们总共需要更换 100 台。他们求助于 Element Fleet 来帮助他们应对这一挑战并找到满足其车辆需求的解决方案。
挑战
2021 年,Element 客户与许多其他车队一样,计划在秋季订单周期下工厂车辆订单。然而,他们很快发现,由于客户的车辆需求超出了 OEM 的分配,原始设备制造商 (OEM) 已经停止了订购。秋季订单超出了分配量 50 个单位。该客户计划在 2022 年额外订购 50 台设备,这意味着他们需要为需要更换的 100 台设备找到解决方案。面临的挑战是引导 OEM 控制的订单分配并找到满足客户车辆需求的方法。
解决方案
Element Fleet 专家通过与客户和 OEM 的密切合作,找到了应对挑战的解决方案。他们了解到另一位客户取消了 100 辆的订单,并找到了将这些车辆重新分配给客户的机会。时机对于确保这些设备的安全至关重要,客户需要提前订购他们计划在未来 12 个月内下达的 50 台设备,以满足所有 100 台设备的更换需求。该解决方案需要战略规划和迅速行动,以确保车辆在被其他客户拿走之前得到保护。
运营影响
数量效益
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