Platinum IDS 案例研究
公司规模
SME
地区
- America
国家
- United States
产品
- Domo
技术栈
- Data Analytics
- Executive Dashboard
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 分析与建模 - 实时分析
适用行业
- Professional Service
适用功能
- 商业运营
用例
- 实时定位系统 (RTLS)
服务
- 数据科学服务
关于客户
Platinum IDS 是外包诉讼支持服务领域的先驱。该公司总部位于德克萨斯州达拉斯，提供 IT 和诉讼支持管理各个领域的广泛技能和能力。Platinum IDS 为法律团队和公司提供按需服务，使各种规模的公司都能立即扩大规模并有效竞争。该公司的创新方法使其成为法律服务行业的市场领导者。
挑战
Platinum IDS 是外包诉讼支持服务的先驱，它面临着多项挑战。该公司难以管理各种数据源，这影响了其实时跟踪指标的能力。这是一个重大问题，因为实时数据对于做出明智的决策和推动业务增长至关重要。此外，Platinum IDS 难以在整个组织内传播信息。缺乏有效的沟通阻碍了公司高效、有效地运营的能力。
解决方案
为了应对挑战，Platinum IDS 实施了数据分析平台 Domo。Domo 为关键决策者提供了执行仪表板，使他们能够快速访问信息并根据可靠数据做出明智的决策。该解决方案旨在管理各种数据源、实时跟踪指标并促进整个组织的信息传播。借助 Domo，Platinum IDS 能够在几分钟内构思、构建关键绩效指标 (KPI) 并获得他们想要的指标。这大大改善了公司的决策流程和整体运营效率。
运营影响
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