取代纸质记录并推动合作
公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- FlowForma Process Automation
技术栈
- Microsoft 365
- SharePoint Online
- Skype for Business
- Azure
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
- Digital Expertise
技术
- 平台即服务 (PaaS) - 连接平台
适用行业
- 教育
- 医疗保健和医院
适用功能
- 商业运营
- 人力资源
用例
- 过程控制与优化
服务
- 云规划/设计/实施服务
- 系统集成
关于客户
利物浦热带医学院 (LSTM) 是世界上最古老的热带医学院，拥有数百名员工，遍布全球。2013 年，当该学院被授予高等教育机构地位时，这为利用最新技术并从头开始设计其 IT 基础设施提供了一个机会。该学院决定成为一家云优先组织，在 Microsoft 云服务上构建环境，包括 Microsoft 365®、SharePoint Online®、Skype for Business® 和 Azure®。此外，还需要引入数字流程自动化 (DPA) 解决方案，以取代效率低下且使合规性成为挑战的纸质流程。
挑战
利物浦热带医学院 (LSTM) 是一家全球性运营机构，于 2013 年被授予 HEI 地位，这为其提供了一个利用最新技术并从头开始设计其 IT 基础设施的机会。该学院决定成为一家云优先组织，在 Microsoft 云服务上构建环境，包括 Microsoft 365®、SharePoint Online®、Skype for Business® 和 Azure®。但是，需要引入数字流程自动化 (DPA) 解决方案，以取代效率低下且使合规性成为挑战的纸质流程。在 LSTM 遇到 FlowForma Process Automation 之前，已经试用了几种 BPM 产品。一次成功的研讨会使用了现有工作流程要求的真实示例，并让管理层和 IT 部门相信他们已经找到了缺失的部分。
解决方案
FlowForma 流程自动化与 SharePoint 平台紧密集成，与 LSTM 及其云优先战略完美契合。当地 FlowForma 合作伙伴培训了 8 人，前两个工作流程在一个月内上线。其他人也迅速跟进，解决方案很快融入组织。一个与旅行相关的特定流程代表了这家注册慈善机构试图摆脱的对纸张的依赖。LSTM 派遣员工前往世界各地的疾病流行国家进行研究和干预，要求员工在每次旅行前评估风险并获得适当级别的签字。必须填写四份纸质表格，表格之间有些重复。FlowForma 流程自动化成功解决了这些问题，提高了效率，并鼓励跨部门参与。
运营影响
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