技术
- 功能应用 - 企业资源规划系统 (ERP)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 服装
- 零售
适用功能
- 物流运输
用例
- 最后一英里交付
- 零售店自动化
关于客户
该客户是一家提供广泛商品和服务的零售和批发企业。他们以自己的品牌以及其他电子商务品牌作为消费品的销售商进行运营。该公司的运营此前因陈旧且脱节的系统和流程而受到阻碍,导致手工和冗余工作。对于他们作为提供本地化服装产品的全渠道零售商来说,这尤其成问题。该公司制定了多种解决方案来支持服装空间分配和品种规划流程,但这些解决方案大多无效且效率低下。
挑战
该公司是一家提供各种商品和服务的零售和批发企业,一直在努力解决过时且脱节的系统和流程。这导致了手工和冗余工作,阻碍了他们作为提供本地化服装产品的全渠道零售商为客户提供最佳服务的能力。该公司拥有多种解决方案来支持服装空间分配和品种规划流程。然而,这些大多是基于电子表格的单点解决方案,缺乏简化性、连通性和直观性。该公司曾六次尝试与不同的供应商实施解决方案,但所有尝试均未成功。此外,没有根据消费者人口统计和区域差异进行分类,导致空间分配和产品供应不一致。该公司也没有利用任何企业分析见解来优化空间分配和品种开发流程,而是依赖于因部门和用户而异的手动计算。
解决方案
该公司采用了 o9,这是一个集成了整个品类规划流程中关键业务决策的单一平台。该平台提高了用户的整体协作和效率。借助 o9,该公司可以确定、计划和执行细粒度的分类差异,其中考虑到尺寸概况、商店特定空间可用性、基于各个商店数量的变化以及消费者的当地偏好的区域差异。该公司还利用先进的分析来开发销量分组,确定不受限制的需求影响,优化包装,并根据整个部门的销售模式联营商店。他们使用 o9 知识图构建了完全集成的季前空间分配和分类规划流程。这使他们能够拥有一个单一的解决方案来优化可用空间、开发分类框架、增强分类概念、定义购买数量、创建供应商报价、自动创建采购订单、确定收货时间以及优化尺寸和包装配置。
运营影响
数量效益
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