技术
- 应用基础设施与中间件 - 数据可视化
- 平台即服务 (PaaS) - 应用开发平台
用例
- 需求计划与预测
- 库存管理
关于客户
该客户是一家领先的水和住房产品制造商,其产品旨在解决日常、现实生活中的挑战并提高家居质量。他们是各自领域的先驱,不断创新以满足客户不断变化的需求。然而,由于预测准确性低且严重依赖手动流程,他们在需求规划方面面临重大挑战。他们的规划过程不一致且效率低下,不同国家的规划过程差异很大。他们需要一个能够简化需求规划流程、提高预测准确性并使他们能够对需求变化快速做出反应的解决方案。
挑战
该客户是水和住房产品领域的先驱,由于预测准确性低且严重依赖 Excel 电子表格,因此在需求规划方面面临着重大挑战。该公司的需求规划人员花费大量时间从工作表中手动复制数据并对其进行操作以生成需求场景。这种手动流程不仅耗时,而且限制了公司对需求变化快速反应的能力。此外,该公司的预测流程存在缺陷,主要使用滞后指标,导致预测准确性较低。各国的规划流程也存在很大差异,没有单一的流程或概览,导致不一致和效率低下。
解决方案
该公司采用了 o9 独特的集成平台来克服其需求规划挑战。借助 o9,该公司仍然可以使用 Excel 文件,但不再需要手动移动数据,从而节省了宝贵的时间。 o9 的平台还通过将 GDP 等内部和外部需求驱动因素纳入其机器学习预测功能,改进了公司的预测流程。这有助于提高预测准确性。此外,o9 的平台能够在单个集成的云原生平台上跨时间范围连接所有规划流程,从而消除不一致和低效率。 o9 企业知识图用于构建需求知识模型,其中包含销售领先指标,例如贸易促销和营销举措。该公司还利用 o9 的开放架构,使用 R 和 Python 中的一流算法来优化其预测。
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