适用行业
- 零售
- 运输
适用功能
- 物流运输
- 采购
用例
- 最后一英里交付
- 零售店自动化
关于客户
该客户是一家高端家具品牌,为在线目录和宜家家居及储物系统进行设计。他们是一家快速发展的公司,不断推出新产品和 SKU。他们的商业模式涉及通过零售和供应商网站销售产品,这要求他们向客户提供准确的运输报价。客户正在努力应对其运输流程的复杂性,这些流程的可扩展性或效率不足以应对其增长。他们需要一种解决方案来简化运输流程、自动化费率购物并提供可靠的方式将成本附加到订单上。
挑战
该客户是一家为在线目录和宜家家居及储物系统设计的高端家具品牌,在运输和物流流程中面临着重大挑战。他们对新产品和 SKU 的推出感到不知所措,迫切需要简化的运输流程以减轻客户和内部团队的负担。他们还需要一种可靠的方法,通过快速确定承运商运费并增加 15% 的加价,将成本附加到订单中。主要挑战包括为从零售和供应商网站购买的客户收集准确的运输报价、自动化费率购物流程以及构建可重复和可扩展的运输流程来应对其增长。
解决方案
FreightPOP 为客户的挑战提供了全面的解决方案。他们引入了客户门户,允许托运人的客户或业务部门访问特定运输授权、订单跟踪和运输历史记录等信息。这些门户还使逆向物流变得更加容易,为托运人提供了入境货物的可见性,并允许直接向供应商和客户拉动和推送发票。 FreightPOP 还在单个屏幕上提供跨多个承运商和模式的费率购物、对承运商的实时接受和响应以及“设置后忘记”运输规则。此外,FreightPOP 通过自动化简化了运输,包括自动打印标签、发票和 BOLS、简化退货运输以及创建 HAZMAT 运输支持文档。
运营影响
数量效益
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