Sephora Enhances HR Efficiency with Okta's Identity Management Solutions
公司规模
Large Corporate
国家
- Other
产品
- Workforce Identity Cloud
- Okta Workflows
- Okta Integration Network (OIN)
- Universal Directory
- Lifecycle Management
技术栈
- Single Sign-On (SSO)
- Multi-Factor Authentication (MFA)
- SAP SuccessFactors
- Okta Verify
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
技术
- 网络安全和隐私 - 身份认证管理
- 平台即服务 (PaaS) - 连接平台
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 零售
适用功能
- 人力资源
- 商业运营
服务
- 系统集成
- 软件设计与工程服务
- 培训
关于客户
Sephora is a global omnichannel prestige beauty retailer with a presence in 36 countries and over 2,700 stores. The company employs 36,000 people worldwide and is known for offering a wide range of beauty products, including cosmetics, skincare, and fragrances. As a large corporate entity, Sephora operates in the retail industry and is committed to providing a seamless shopping experience for its customers. The company has been focusing on enhancing its human resources management systems to improve operational efficiency and employee satisfaction.
挑战
Sephora faced challenges with its human resources management systems, which were previously siloed and made it difficult to centralize HR information. The company needed a streamlined solution to validate team member identity and automate operational processes. Additionally, Sephora had to address the lack of standardized HR processes due to different local regulations in each country. This required a flexible solution that could develop customized processes to meet local legal requirements and quickly adapt to changes.
解决方案
Sephora implemented Okta's identity management solutions, including Workforce Identity Cloud, Okta Workflows, and the Okta Integration Network (OIN), to streamline its HR processes. By integrating these solutions with SAP SuccessFactors, Sephora was able to automate account creation and removal, reducing risk and improving the user experience. The implementation was carried out in collaboration with Okta partner Lyvoc, which provided expertise in both Okta and HRMS management. The solution allowed Sephora to develop customized processes that meet local legal requirements and automate identity management on a large scale. With Single Sign-On (SSO) and Multi-Factor Authentication (MFA), Sephora team members now have quick, secure access to over 100 Okta-integrated applications, enhancing productivity and reducing manual processes.
运营影响
数量效益
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