Stage TEN 的转型：通过 PubNub 为直播电子商务活动提供动力
技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 水泥
- 电子商务
用例
- 实时定位系统 (RTLS)
- 资产跟踪
服务
- 系统集成
关于客户
Stage TEN 是一个互动直播电子商务平台，使视频内容创作者能够通过其内容获利并与观众实时互动。 Cardi B、Justin Bieber、MTV 和 YouTube Originals 等艺术家和品牌已使用该平台来制作来自世界各地的虚拟活动。 Stage TEN 的平台打破了创作者和观众之间的障碍，为购买的每件产品提供聊天、投票、捐赠和现场点赞等功能。该平台的主要目标是大规模打造引人入胜的电子商务体验，让创作者能够举办活动，与观众进行更高水平的互动。
挑战
Stage TEN是一个互动直播电商平台，在举办大型活动时，其内部聊天系统面临着巨大的挑战。系统无法同时处理大量聊天用户，从而导致延迟问题和并发限制。这是 Stage TEN 的主要担忧，因为他们的平台旨在举办实时电子商务活动，其中实时互动对于吸引观众和推动购买至关重要。该公司需要一个可扩展的聊天解决方案，能够处理任意数量的用户而不会出现延迟问题。他们还希望通过表情符号和实时聊天审核等引人入胜的功能来增强他们的平台，以确保积极的用户体验。
解决方案
第 10 阶段在 PubNub（一种可扩展的聊天基础设施）中找到了应对挑战的解决方案。在 PubNub 解决方案架构师团队的指导下，该公司能够轻松地将 PubNub 集成到他们的产品中。这个新系统消除了并发限制和延迟问题，使 Stage TEN 能够顺利举办实时电子商务活动。 PubNub 还提供了一个 API，使 Stage TEN 能够在其平台中构建更多功能。借助 PubNub，Stage TEN 能够通过表情符号等互动功能以及实时视频流来支持聊天。这使得创作者能够直接与观众互动，建立有意义的联系并提高参与度。 Stage TEN 还使用 PubNub 聊天审核仪表板实现了聊天审核功能，使他们能够在活动期间禁止不良行为者并实时过滤聊天，确保用户获得安全、愉快的体验。
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