技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 海洋与航运
- 运输
适用功能
- 物流运输
用例
- 公共交通管理
- 实时定位系统 (RTLS)
服务
- 系统集成
关于客户
该客户是一家专门从事手机销售的全球零售商。他们拥有重要的国际影响力,定期向 80 多个国家/地区发货。该客户在国际运输流程中遇到了困难,其特点是双重努力、错误以及在承运商费率谈判中缺乏杠杆作用。他们几乎没有工具来组织大批量运输,并且严重依赖手动流程来生成所需的承运人和海关文件。他们的运输流程与 NetSuite ERP 系统之间缺乏集成,导致整个组织的运输数据缺乏可见性,从而导致数据孤立和众多支离破碎的系统。
挑战
该客户是一家专门从事移动电话的全球零售商,其国际运输流程面临着重大挑战。他们向 80 多个国家/地区发货,并在双重努力、错误以及在承运商费率谈判中缺乏影响力的情况下苦苦挣扎。他们的流程支离破碎,迫切需要运输和 NetSuite ERP 之间的高级集成。客户几乎没有工具来组织大批量运输,大部分国际运输都是通过向货运代理发送电子邮件来组织的。这很麻烦,导致他们错过交货时间,并且无法提供商业情报来帮助他们协商费率或改善承运商服务。他们还严重依赖手动流程来生成所需的承运人和海关文件,导致重复录入和许多代价高昂的错误。此外,客户的运输流程和 ERP 之间缺乏集成,意味着他们无法了解整个组织的运输数据,从而导致数据孤立和众多支离破碎的系统。
解决方案
FreightPOP 的运输管理系统的实施是为了满足客户的需求。它提供对国际货运的控制和洞察,包括自动出口系统 (AES) 的自动化海关文件、托运人意向书 (SLI) 和电子出口信息 (EEI)。它还提供所有货运的实时跟踪概览,包括多程运输和货币兑换工具。 FreightPOP 还提供费率购物功能,包括跨模式运输比较、访问预先签订合同的 LTL 和 FTL 承运商网络、综合批量运输工具、对承运商的实时接受和响应以及“设置后忘记”运输规则。 FreightPOP 的工程师将客户的仓库和业务系统集成到他们的运输管理系统中,连接到 ERP、WMS、CRM、库存/订购系统、QuickBooks 等业务工具。他们还提供客户门户,允许托运人的客户或业务部门访问信息,例如特定的运输授权、订单跟踪和运输历史记录。
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