简化物业管理：Flock DC 和 AppFolio 案例研究
技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 传感器 - 电压传感器
适用行业
- 建筑物
- 设备与机械
适用功能
- 设施管理
- 维护
用例
- 库存管理
关于客户
Flock DC 是一家物业管理公司，成立于 2009 年，总部位于华盛顿特区。该公司管理着 3,500 多个单位，拥有 65 名员工。 Flock DC 是一个由五家公司组成的家族，管理各种类型的住宅房地产，从经营多户住宅租赁到帮助单户住宅业主维护房屋。 Nest 是该公司的多户住宅部门，管理着 1000 多个单元。 Roost 是该公司员工持股的公寓协会管理公司，在该市经营着约 140 栋不同的建筑。该公司的使命是为居民提供最赋权、最有活力的生活体验以及高度的安全性。
挑战
Flock DC 是一家物业管理公司，因优先考虑居民和团队成员的满意度而努力获得认可。首席执行官丽莎·怀斯 (Lisa Wise) 正在寻找能够让她专注于这一使命的技术合作伙伴。该公司需要一个可供现场维护人员访问的平台，并为居民与物业管理的沟通提供更大的灵活性。我们面临的挑战是找到一种易于使用、强大且实用的通信工具软件解决方案。该公司还需要一种适合移动设备且基于云的解决方案，以简化运营并允许居民随时随地与管理公司进行交互。
解决方案
Flock DC 在 AppFolio 中找到了解决方案，该软件满足了他们的所有要求。 AppFolio 适合移动设备且基于云的平台改变了 Flock DC 的游戏规则。它使维护技术人员的工作变得更加轻松并简化了操作。该软件还为居民提供了在方便时与管理公司沟通的灵活性，无论是通过手机还是在家通过桌面。这一解决方案使 Flock DC 能够专注于更大、更好的事情，例如委托 Rose Jaffe 创作一幅壁画，该壁画成为社区的聚集地。该软件还为丽莎创造了空间，让她可以专注于让居民和团队成员满意的使命。
运营影响
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