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Okta > 实例探究 > Takeda's Digital Transformation with Okta-Powered TakedaID for Secure Identity Management

Takeda's Digital Transformation with Okta-Powered TakedaID for Secure Identity Management

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公司规模
Large Corporate
地区
  • Asia
  • America
  • Europe
国家
  • Japan
  • United States
产品
  • Okta Workforce Identity Cloud
  • TakedaID
  • Okta Customer Identity Solutions
技术栈
  • Cloud-native solutions
  • Identity and Access Management (IAM)
实施规模
  • Enterprise-wide Deployment
影响指标
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
技术
  • 网络安全和隐私 - 身份认证管理
  • 平台即服务 (PaaS) - 连接平台
适用行业
  • 药品
  • 医疗保健和医院
适用功能
  • 商业运营
  • 质量保证
服务
  • 云规划/设计/实施服务
  • 网络安全服务
  • 系统集成
关于客户
Takeda is a global, values-based, R&D-driven biopharmaceutical leader headquartered in Japan, with a presence in over 80 countries. The company is committed to discovering and delivering life-transforming treatments, guided by a commitment to patients, employees, and the planet. Takeda focuses its R&D efforts on four therapeutic areas: Oncology, rare genetics and hematology, neuroscience, and gastroenterology. It also makes targeted R&D investments in plasma-derived therapies and vaccines. With a history dating back to 1781, Takeda has grown through continuous innovation and strategic mergers and acquisitions to become an industry titan. The company employs 70,000 people and is known for its leadership in oncology, gastroenterology, neuroscience, rare diseases, and plasma-derived therapies. Takeda's digital transformation efforts are aimed at unifying identity management across its diverse business units to provide secure and streamlined digital experiences for millions of patients, providers, and partners worldwide.
挑战
Takeda faced the challenge of managing complex and siloed identity processes across its diverse business units, which burdened patients, partners, and caregivers with fragmented digital experiences. The demand for simplified and secure digital interactions increased, along with the need to protect against security threats. As Takeda expanded through strategic mergers and acquisitions, the complexity of its technology and identity management processes grew, necessitating a unified approach to identity management. The company needed to centralize identity across its digital ecosystem to streamline user experiences and enhance security, while also preparing for future innovation and expansion into direct-to-consumer business lines.
解决方案
To address the challenges of fragmented identity management, Takeda partnered with Okta, a cloud-native identity management provider, to implement a unified identity platform called TakedaID. This platform consolidates multiple, disparate identities across the organization into a single identity, streamlining digital experiences and enhancing security. Okta's Workforce Identity Cloud and customer identity solutions were deployed to secure employee and contractor identities, improve productivity, and promote trust among patients, partners, and caregivers. The implementation of TakedaID allows for seamless digital interactions, with identity at the center of every transaction, supporting Takeda's Zero Trust security strategy. The platform's ability to integrate easily with adjacent technologies ensures a unified ecosystem, enabling patients and doctors to access Takeda's digital touchpoints with a single, unified identity. The Takeda team invested in Okta's full suite of Customer First services to support the unification of identity across the company's digital network, ensuring scalability, reliability, and security.
运营影响
  • TakedaID simplifies user experiences across the company, providing a single set of login credentials for 3.6 million patients, providers, and donors.
  • The platform supports Takeda's Zero Trust security strategy, bringing visibility and control to authentication processes.
  • Okta's Customer First team provides critical expertise, helping Takeda maximize the platform's features and stay ahead of their anticipated user base.
  • The centralized identity management approach allows for more targeted marketing campaigns and improved customer relationship management.
  • TakedaID's implementation has resulted in increased security, scalability, and reliability, with zero downtime since its launch in April 2020.
数量效益
  • 3.6 million providers and patients using TakedaID.
  • Zero downtime over 2+ years of Okta customer identity services.
  • 5x faster to deploy identity with Okta than with an in-house solution.
  • 500 authentications per minute, with bursts of up to 5,000 authentications per minute.

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