转变后台运营：Queen Associates 案例研究
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 建筑物
- 金融与保险
适用功能
- 人力资源
用例
- 时间敏感网络
服务
- 系统集成
关于客户
Queen Associates 成立于 2000 年，是一家咨询和人力资源公司，提供技术和业务咨询以及全职和顾问人员配置。该公司为地方和国家地区的多个行业提供服务。 Queen Associates 非常自豪能够为客户提供量身定制的、以客户服务为中心的方法，通过提供一流的服务体验来培养忠诚的合作伙伴关系。该公司目前正经历快速增长时期，并决心有效地服务无限数量的新客户。
挑战
Queen Associates 是一家咨询和人力资源公司，该公司正在努力解决过时的后台系统问题，该系统缺乏与计时和报告工具的集成。该系统需要手动输入数据来进行时间和费用报告以及开具发票，这既费力又容易出错。该系统的灵活性和定制性也有限，使公司难以适应不断变化的业务需求。该公司总裁 Robin Pugh 认识到过时的系统无法为其客户和候选人提供出色的体验，因此决心寻找更好的解决方案。我们面临的挑战是找到一个灵活、高度可定制、易于集成且可扩展以适应未来增长的综合系统。
解决方案
Queen Associates 决定实施 Bullhorn Back Office，该系统具有与 QuickBooks 完全集成的潜力、高度灵活且完全可定制的品牌界面以及面向未来的可扩展性。与其他采用一刀切的可配置方法的系统不同，Bullhorn Back Office 提供了灵活性，并且能够将公司的所有后台组件连接在一起。该系统简化了创建发票和记录考勤表的流程，将收集和管理考勤卡所需的时间减少了一半。与 QuickBooks 的集成为会计部门节省了大量时间，减少了错误并在潜在的差异出现之前发现它们。该系统还为 Queen Associates 提供了未来的可扩展性和增长潜力。
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