转变业务运营：简单解决方案和 SweetProcess 案例研究
技术
- 功能应用 - 库存管理系统
- 功能应用 - 仓库管理系统 (WMS)
适用行业
- 设备与机械
- 零售
适用功能
- 质量保证
- 销售与市场营销
用例
- 库存管理
- 时间敏感网络
服务
- 测试与认证
- 培训
关于客户
Simple Solutions 是一家位于哥伦比亚的 B2B 咨询公司，拥有 13 名员工的团队。该公司为制造、零售和分销行业的客户提供帮助，帮助他们改进生产和库存管理中的规划和调度流程。该公司在巴拉圭和厄瓜多尔拥有客户，并计划将其业务扩展到萨尔瓦多及其他地区。 Simple Solutions 的首席执行官 Alejandro Céspedes 负责监督公司内部的营销、销售和管理任务。
挑战
Simple Solutions 是一家位于哥伦比亚的 B2B 咨询公司，由于缺乏标准化程序和文档，面临着重大的运营挑战。该公司专门为制造、零售和分销领域的客户改进规划和调度流程，一直在与效率低下和重复错误作斗争。缺乏统一的任务管理方法导致工作不一致，员工经常因错误而不得不重做任务。首席执行官亚历杭德罗·塞斯佩德斯 (Alejandro Céspedes) 发现自己不断地回答助手提出的相同问题，尽管有他的指导，助手还是不断犯错误。缺乏既定系统也影响了销售渠道，塞斯佩德斯因需要定制而在销售提案中犯了错误。该公司使用 Basecamp 和 Trello 等混合工具来进行项目文档和组织，但这些不足以用于流程文档。缺乏标准化程序也影响了对客户的服务质量，不同的团队成员提供了不同的答案。
解决方案
认识到需要一个更强大、更统一的系统，Simple Solutions 开始探索各种流程记录工具。在根据易用性、共享、编辑和定制等标准评估了多个选项后，他们选择了 SweetProcess。尽管团队最初因各自的工作方法而遭到抵制，但塞斯佩德斯最终获得了支持并开始了标准化程序的过程。 SweetProcess 用于为客户创建用户手册，帮助他们更有效地管理库存。在内部，该工具被用于广泛的流程，包括软件、销售、提案、会计和服务器创建。 Céspedes 还在他的研讨会上使用了 SweetProcess，设置了准备和执行程序。该工具还用于管理业务的会计方面，并设置重复任务来提醒塞斯佩德斯纳税到期日。
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Smart Water Filtration Systems
Before working with Ayla Networks, Ozner was already using cloud connectivity to identify and solve water-filtration system malfunctions as well as to monitor filter cartridges for replacements.But, in June 2015, Ozner executives talked with Ayla about how the company might further improve its water systems with IoT technology. They liked what they heard from Ayla, but the executives needed to be sure that Ayla’s Agile IoT Platform provided the security and reliability Ozner required.
Case Study
IoT enabled Fleet Management with MindSphere
In view of growing competition, Gämmerler had a strong need to remain competitive via process optimization, reliability and gentle handling of printed products, even at highest press speeds. In addition, a digitalization initiative also included developing a key differentiation via data-driven services offers.
Case Study
Predictive Maintenance for Industrial Chillers
For global leaders in the industrial chiller manufacturing, reliability of the entire production process is of the utmost importance. Chillers are refrigeration systems that produce ice water to provide cooling for a process or industrial application. One of those leaders sought a way to respond to asset performance issues, even before they occur. The intelligence to guarantee maximum reliability of cooling devices is embedded (pre-alarming). A pre-alarming phase means that the cooling device still works, but symptoms may appear, telling manufacturers that a failure is likely to occur in the near future. Chillers who are not internet connected at that moment, provide little insight in this pre-alarming phase.
Case Study
Premium Appliance Producer Innovates with Internet of Everything
Sub-Zero faced the largest product launch in the company’s history:It wanted to launch 60 new products as scheduled while simultaneously opening a new “greenfield” production facility, yet still adhering to stringent quality requirements and manage issues from new supply-chain partners. A the same time, it wanted to increase staff productivity time and collaboration while reducing travel and costs.
Case Study
Integration of PLC with IoT for Bosch Rexroth
The application arises from the need to monitor and anticipate the problems of one or more machines managed by a PLC. These problems, often resulting from the accumulation over time of small discrepancies, require, when they occur, ex post technical operations maintenance.
Case Study
Data Gathering Solution for Joy Global
Joy Global's existing business processes required customers to work through an unstable legacy system to collect mass volumes of data. With inadequate processes and tools, field level analytics were not sufficient to properly inform business decisions.
