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Google > 实例探究 > Transforming How New York Protects and Serves its Community

Transforming How New York Protects and Serves its Community

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公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • Google Cloud
  • Vertex AI
技术栈
  • Generative AI
  • AI
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
技术
  • 分析与建模 - Generative AI
  • 平台即服务 (PaaS) - 数据管理平台
适用行业
  • 医疗保健和医院
适用功能
  • 商业运营
服务
  • 云规划/设计/实施服务
  • 系统集成
关于客户
New York's forward-thinking public sector organizations are actively deploying generative AI solutions, with Google Cloud as a key partner, to achieve tangible results. The state is leveraging gen AI to streamline complex healthcare processes, enhance citizen interactions, and predict patient outcomes. New York University Langone is harnessing gen AI to analyze medical records and predict patient outcomes, while the New York State Department of Motor Vehicles is transforming the driver service experience. These initiatives demonstrate New York's commitment to using advanced technology to improve public services and outcomes for its residents.
挑战
In today's rapidly evolving technological landscape, artificial intelligence (AI) is making a significant impact across the country, delivering scale, efficiency, and utilization of responsible best practices. New York is leading the way, embracing this technological shift, using generative AI (gen AI) to revolutionize how the government serves its constituents. This statement underscores the growing significance of AI and particularly gen AI, in transforming government operations. Gen AI, with its ability to generate new text, images, code, and more, represents a frontier offering vast potential for the public sector.
解决方案
New York is leveraging generative AI with Google Cloud to transform its public sector services. The state is using gen AI to streamline healthcare processes, enhance citizen interactions, and predict patient outcomes. New York State Medicaid is collaborating with Google Cloud to improve healthcare delivery, while Sullivan County is using Vertex AI to enhance its constituent chatbot tool. New York University Langone is using gen AI to analyze medical records and predict patient outcomes, and the New York State Department of Motor Vehicles is transforming the driver service experience. These initiatives demonstrate New York's commitment to using advanced technology to improve public services and outcomes for its residents.
运营影响
  • New York State Medicaid is leveraging gen AI to streamline complex healthcare processes, resulting in faster service delivery and improved efficiency.
  • Sullivan County is utilizing gen AI solutions powered by Google Cloud to enhance citizen interactions, fostering two-way communication and increasing transparency.
  • New York University Langone is harnessing the power of gen AI to analyze medical records and predict patient outcomes, enabling early intervention and contributing to a healthier New York.
  • The New York State Department of Motor Vehicles is transforming the driver service experience with gen AI, enabling greater efficiency and accessibility within the DMV.

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