公司规模
Large Corporate
地区
- Europe
国家
- United Kingdom
产品
- FlowForma Process Automation
技术栈
- No code
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
适用功能
- 人力资源
用例
- 远程协作
- 过程控制与优化
服务
- 软件设计与工程服务
关于客户
本案例研究中的客户是英国的两家医院,即 Bart's 和 King's Hospital Trusts。这两家医院隶属于英国国家医疗服务体系 (NHS),都是大型机构,每家医院都有超过 10,000 名用户。他们正在寻找一种解决方案来简化绩效评估流程,由于新指令将加薪与绩效挂钩,该流程变得越来越繁重。医院需要一种易于使用、价格具有竞争力且能够处理数千个个人绩效评估的行政挑战的解决方案。该解决方案还需要满足监管要求和医院环境设定的特定参数。
挑战
随着 NHS 实施旨在将薪资增长与绩效更紧密挂钩的新指令,人力资源部门的工作量也大幅增加。成千上万的医护人员需要进行个人绩效评估,这带来了管理挑战,只有通过技术才能解决。两家医院都在寻找一种简化的在线系统,以便进行自我评估。该系统必须易于各类人员使用,并且价格必须具有竞争力。由于两家医院各有 10,000 多名用户,成本问题迫在眉睫。以前与旧系统数据库关联的流程将产生每个用户的许可费用,这使得投资(本质上是一项管理任务)变得难以承受。
解决方案
FlowForma 流程自动化使 Think Associates 能够创建简单的在线工作流程,并通过避免复杂的功能规范,为客户的人力资源人员提供快速原型设计和即时响应。医院过去需要几个月才能完成的变更可以立即完成;表格、模板、字段和布局可以随时“调整”。FlowForma 流程自动化解决方案和 FlowForma 合作伙伴计划至关重要;对于 Think Associates 和医院客户来说,这是简化流程的关键。作为 FlowForma 的合作伙伴,Think Associates 能够在整个与 King's 和 Barts 医院的合作过程中获得支持,并且将在未来继续这样做。
运营影响
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