公司规模
SME
地区
- America
- Europe
国家
- Canada
- United Kingdom
- United States
产品
- Bitpaper
- Vonage Video API
技术栈
- Real-time communication technology
- Online whiteboard technology
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Digital Expertise
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 教育
适用功能
- 人力资源
用例
- 远程协作
- 远程控制
服务
- 软件设计与工程服务
关于客户
Bitpaper 是一家通过其“浏览器中的白板”提供安全可靠的在线协作教育的公司。该平台允许学生保存课堂内容(例如 PDF)并录制课堂视频。它还允许学生重新安排和参加传统“上课”时间之外的课程。此外,Bitpaper 还允许导师在他们最方便的时间在家授课。该公司在美国、英国和加拿大的活跃用户已增至 100,000 人。
挑战
Bitpaper 是一个在线协作教育平台,需要一种可靠、可扩展的方式,让参与者能够实时看到对方并相互交谈。该公司开发了一种“浏览器中的白板”,允许导师和学生在共享应用程序中协作书写和绘画。然而,缺少一种让参与者能够实时进行虚拟交流的方式。该公司之前曾使用过一家供应商,该供应商提供的视频解决方案不可靠且不稳定,这损害了公司的声誉。此外,该供应商在支持方面没有提供所需的响应水平。
解决方案
Bitpaper 求助于 Vonage 及其视频 API 来提供所需的实时通信解决方案。Vonage 视频 API 允许教师和学生进行虚拟实时通信,为白板协作提供了完美的补充。Bitpaper 能够将音频、视频、屏幕共享和聊天集成到其平台中。当 COVID-19 疫情爆发时,Bitpaper 开始与 Vonage 讨论将产品商业化和货币化。在 Vonage 的支持下,Bitpaper 能够达成一项协议,使其能够扩大规模以满足不断增长的需求,同时保持正常运转。
运营影响
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