公司规模
SME
地区
- America
国家
- United States
产品
- DocuWare
- ERP system
技术栈
- Intelligent Indexing
- Document Management System
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Waste Reduction
技术
- 应用基础设施与中间件 - 数据交换与集成
适用功能
- 离散制造
- 质量保证
用例
- 库存管理
服务
- 系统集成
关于客户
AquaPhoenix Scientific 是一家领先的检测试剂盒和试剂制造商。该公司生产可定制的检测试剂盒,带有私人标签、定制包装和定制测试因素,为每个客户提供独特的品牌产品。他们的大部分业务都是通过定制订单产生的,因此每个检测试剂盒中的化学品都有不同的标签规格和质量控制文档。他们每天发货数百个订单,每个订单存储 3 到 50 页的文档。
挑战
AquaPhoenix Scientific 是一家领先的检测试剂和试剂制造商,其大部分业务都是通过定制订单产生的。每个检测试剂都有不同的标签规格和质量控制文档。该公司转向电子文档管理,以改善客户服务并轻松访问与任何订单相关的文档。他们每天发送数百份订单,并为每个订单存储 3 到 50 页的文档。挑战在于简化订单接收、生产、质量控制和开票流程,同时保持严格的质量控制流程。
解决方案
AquaPhoenix 实施了文档管理系统 DocuWare,以简化其订单处理和质量控制文档。收到订单后,会将其输入 AquaPhoenix 的 ERP 系统并生成销售订单号。使用智能索引,ERP 销售订单中的信息可用于自动索引订单,从而避免重复输入。然后,此销售订单用于将订单安排到装配流程中。制造部门在跟踪化学品或试剂的生产时也遵循类似的流程。他们通过工单记录严格的质量控制流程,该工单在其 ERP 系统中创建,然后用于记录生产时间和质量检查以及批次和批号。在流程结束时,已完成的工单将扫描到 DocuWare 中,并自动进行索引和存储,成为公司质量控制文档的一部分。
运营影响
数量效益
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