澳大利亚红十字会借助 Diligent Boards™ 来提高生产力
公司规模
Large Corporate
地区
- Pacific
国家
- Australia
产品
- Diligent Boards™
技术栈
- BoardLink
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Digital Expertise
技术
- 应用基础设施与中间件 - 数据交换与集成
适用行业
- 医疗保健和医院
适用功能
- 商业运营
用例
- 远程协作
服务
- 系统集成
- 软件设计与工程服务
关于客户
澳大利亚红十字会是澳大利亚领先的人道主义援助提供者，提供一系列服务和项目，包括亚太地区的国际援助、国际人道主义法宣传、移民支持、应急管理、献血和社区服务。该组织由全国理事会管理，全国理事会由 53 名有表决权的成员组成，包括主席和全国理事会。全国理事会将运营和管理决策以及其他职责委托给全国理事会和首席执行官。红十字会的全国理事会是一个志愿者委员会，有 16 名成员，其中 8 名是澳大利亚各州和地区的代表。成员包括高技能工人，包括会计师、律师和商人，以及志愿者和慈善家。这些成员是澳大利亚红十字会的主要决策者，每两个月举行一次会议。
挑战
澳大利亚红十字会于 2008 年从纸质系统转移后，开始使用董事会门户解决方案 BoardLink 来管理其董事会文件。其之前的董事会文件包包含 500 多页纸，为 16 位董事会成员中的每个人整理和制作文件非常耗时。实施 BoardLink 的目标是将其董事会文件包转换为电子系统；然而，该非营利组织在用户接受度方面遇到了困难。BoardLink 解决方案使用起来很麻烦，而且董事会的许多长期成员都不愿意改变，导致他们继续依赖纸张。BoardLink 还提供离岸支持，因此很难及时响应系统问题。
解决方案
澳大利亚红十字会于 2017 年 4 月实施了 Diligent Boards，以取代其之前的 BoardLink 系统。Diligent 为成功实施付出了巨大努力，并致力于提供比该非营利组织之前的经验更安全、更用户友好的解决方案。董事会成员对 Diligent 解决方案的信任度有所提高，董事会成员的接受度达到 100%。McDonough 表示，实施过程非常顺利，之前系统中的所有文档都无缝转移到 Diligent Boards。McDonough 表示，安全性也得到了显著改善，Diligent 提供的附加功能使“锁定”安全威胁变得更加容易。
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