技术
- 平台即服务 (PaaS) - 应用开发平台
- 平台即服务 (PaaS) - 设备管理平台
适用行业
- 教育
- 设备与机械
适用功能
- 维护
用例
- 库存管理
- 时间敏感网络
服务
- 培训
关于客户
Bearzi Salesian Institute 是一家位于意大利乌迪内的教育机构。该学院设有小学、中学、技术学院和培训中心。该组织在教学上严重依赖技术,使用了大约 160 台笔记本电脑和其他机器。当 COVID-19 大流行爆发时,该学院不得不转向远程学习,教师将这些设备带回家。这种情况给 IT 团队带来了独特的挑战,他们必须远程管理这些设备并为用户提供远程协助。
挑战
Bearzi Salesian Institute 是一家位于意大利乌迪内的教育组织,当 COVID-19 大流行迫使其转向远程学习时,它面临着重大挑战。该学院包括一所小学、中学、技术学院和培训中心,依靠大约 160 台笔记本电脑和其他机器进行教学。随着远程学习的开始,这些设备被老师带回家,给 IT 团队带来了复杂的情况。该团队发现有效管理这些设备并向用户提供远程协助变得越来越困难。设备的地理分布以及远程故障排除和维护的需求给 IT 团队带来了巨大的挑战。
解决方案
为了应对这一挑战,熊子研究所的 IT 团队评估了多种远程管理和监控工具,最终选择了 Action1。该决定基于两个主要因素。首先,Action1 平台易于部署且学习曲线短,确保快速实现价值。 IT 团队能够在几分钟内注册、安装代理并让系统启动并运行。其次,事实证明该平台非常具有成本效益。该团队能够在整个组织内实施该解决方案之前,在大量端点上免费部署和测试该解决方案。借助 Action1,IT 团队可以远程管理所有端点、执行各种 IT 任务并提供高质量的 IT 支持。该平台还允许他们密切监控所有托管端点,以保持强大的性能并使用强大的脚本功能简化多个 IT 任务。
运营影响
数量效益
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