Caterpillar Logistics, Inc. 依赖 JDA 教育服务
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- JDA Customized Load Planner Training
- JDA Transportation Manager
- JDA Freight Order Management
技术栈
- Logistics Management Software
实施规模
- Enterprise-wide Deployment
影响指标
- Customer Satisfaction
- Productivity Improvements
- Employee Satisfaction
技术
- 功能应用 - 运输管理系统 (TMS)
适用行业
- 设备与机械
适用功能
- 物流运输
用例
- 车队管理
- 供应链可见性(SCV)
服务
- 培训
关于客户
卡特彼勒是全球领先的建筑和采矿设备、柴油和天然气发动机、工业燃气轮机和柴油电力机车制造商。卡特彼勒物流在许多物流流程方面拥有丰富的经验，包括入站物流、售后服务支持、成品配送和逆向物流。凭借如此丰富的历史，卡特彼勒物流已成为供应链行业最保密的秘密之一。
挑战
卡特彼勒物流公司是一家领先的建筑和采矿设备、柴油和天然气发动机、工业燃气轮机和柴油电力机车制造商，该公司致力于改进现有流程、培养知识渊博、高效的用户、加强客户关系并根据行业最佳实践建立定制的内部培训。该公司在许多物流流程方面拥有丰富的经验，包括入站物流、售后服务支持、成品配送和逆向物流。然而，它需要一个能够帮助其优化这些流程并提高客户满意度的解决方案。
解决方案
卡特彼勒物流参加了由 JDA 教育服务提供的定制装载计划器培训课程。该课程旨在改进公司现有的流程，培养更多知识渊博、高效的用户。培训包括针对 JDA 运输管理器和 JDA 货运订单管理的定制课件，以及使用卡特彼勒物流独特的工作流程和场景的专门培训练习。这种方法使公司能够根据行业最佳实践建立内部培训和流程，并优化 JDA 运输管理器和 JDA 货运订单管理的整体利用率。
运营影响
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