思科通过 Everstream Analytics 主动应对供应链风险
技术
- 分析与建模 - 预测分析
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 设备与机械
- 运输
适用功能
- 物流运输
- 销售与市场营销
用例
- 最后一英里交付
- 交通模拟
服务
- 硬件设计与工程服务
关于客户
思科是全球 IT 领导者，企业依靠其提供硬件、软件和服务来运行关键基础设施。该公司因可靠、高性能的设备和世界一流的客户服务而享有盛誉，这是其价值的核心部分。 DHL Service Logistics 代表思科在亚太地区 19 个国家/地区管理全面的服务和支持物流运营。该业务包括来自每年 365 天运营的 80 个 DHL 快速履行站点的硬件和备件，在短短两个小时内运送更换设备，并与思科自己的销售、客户支持和技术团队密切协调。
挑战
全球 IT 领导者思科依靠 DHL Service Logistics 来管理亚太地区 19 个国家/地区的综合服务和支持物流运营。该业务包括来自 80 个全年 365 天运营的 80 个 DHL 快速履行站点的硬件和备件。然而，该网络在应对突发事件方面面临着挑战，从轻微的运输延误到重大的自然灾害。目标是提高服务运营绩效并增强为思科客户提供的支持。需要增强网络的弹性和敏捷性，以有效处理突发事件。
解决方案
DHL 向领先的供应链预测分析公司 Everstream Analytics 寻求帮助，以提高思科供应链的弹性和敏捷性。 Everstream 基于历史事件数据提供位置级风险分析，并通过单一集成门户实时监控潜在的破坏性事件。该平台在新加坡的思科物流支持中心启动，提供网络中所有运营地点和主要货运通道的综合模型。每个位置都在街道地址级别进行地理编码，提供供应链风险的性质和严重性的详细概述。这有助于制定风险管理、缓解措施和应急计划。该平台还支持在考虑新仓库地点或运输路线时的风险评估流程，使公司能够为设施选择安全的位置，并有针对性地投资于风险缓解活动。
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