技术
- 功能应用 - 仓库管理系统 (WMS)
- 传感器 - 全球定位系统
适用行业
- 设备与机械
- 电信
适用功能
- 维护
- 仓库和库存管理
用例
- 拣选/分拣/定位
- 实时定位系统 (RTLS)
服务
- 系统集成
- 培训
关于客户
Davcon Warehouse Machinery 是爱尔兰市场经验丰富的参与者,在仓库设备的销售、服务和租赁方面拥有 40 多年的经验。该公司为爱尔兰一些最大的物流、制药和食品公司提供供应和支持,并代表德国工厂管理整个英国的经销商网络。他们的主要关注领域是 Man Up Very Narrow Aisle 设备。他们有能力在爱尔兰和英国供应和支持机械,对客户的机器进行直接维护工作,并为海外经销商提供技术支持。他们的所有工程师都经过工厂培训,在全系列仓库设备和叉车的安装、调试和维护方面拥有丰富的经验。
挑战
Davcon Warehouse Machinery 是爱尔兰市场领先的仓储设备供应商和支持者,面临着运营挑战。该公司在仓库设备的销售、服务和租赁方面拥有 40 多年的经验,但该公司一直在努力应对将完成的案卷/报告返回办公室开具发票的缓慢且低效的流程。这主要是由于依赖于在工程师的日程安排中找到合适的时间来返回文件。这种低效率对业务的多个方面产生了连锁反应,包括发票延迟、机器后续工作速度较慢以及缺乏可供客户查询的现成信息。该公司还担心在实施新系统期间可能会丢失客户信息。
解决方案
Davcon 仓库机械采用 FIELDMOTION 维护和维修软件来解决其运营挑战。事实证明,该软件用户友好,并提供了出色的支持,帮助该公司克服了与实施新系统相关的初期问题。该软件提供了工作跟踪、移动应用程序和移动表单等功能。工作跟踪允许管理团队实时查看所有工作,优化生产力并提供 GPS 标记来跟踪工作持续时间。该移动应用程序可以将工作表和表格直接发送到工程师的手机上,确保即使在 Wi-Fi 覆盖较差的地区也不会丢失表格。该应用程序还促进了与工程师的直接沟通,并确保所有工作文件均已填写并完全理解。移动表单有助于转向移动表单和数据收集软件,从而实现更大的业务增长、员工生产力和利润的提高。
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