杂货连锁店在疫情期间借助 Domo 保证货架库存充足
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Domo
技术栈
- Data Analytics
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
技术
- 分析与建模 - 实时分析
适用行业
- 零售
适用功能
- 销售与市场营销
- 采购
用例
- 实时定位系统 (RTLS)
- 库存管理
服务
- 数据科学服务
关于客户
Harmons 是一家家族经营的连锁超市，1932 年以水果摊起家。多年来，它已在犹他州拥有 19 家门店。多年来，该公司一直使用 Domo 做出数据驱动的决策，决定在每家门店储备哪些产品，以满足其社区的特定需求。在 COVID-19 疫情期间，Harmons 面临着在恐慌性购买和供应商短缺的情况下保持货架库存的挑战。该公司拥有 3,000 名员工，收入为 5 亿美元。
挑战
Harmons 是一家家族经营的连锁超市，在犹他州拥有 19 家门店。在 COVID-19 疫情期间，该公司面临着巨大挑战。某些产品的需求突然增加，再加上供应商短缺，导致货架库存难以保证。当地名人、犹他爵士队球星鲁迪·戈贝尔的 COVID-19 检测呈阳性，这加剧了这种情况，提高了人们对病毒严重性的认识，并导致销售额激增。Harmons 需要一种方法来快速识别最畅销的商品并相应地调整订单。
解决方案
Harmons 使用 Domo 快速提取一份报告，显示过去 24 小时内销售量最高的 1,000 种商品。这些数据帮助他们确定需要订购哪些商品才能满足需求。Harmons 提取销售数据的速度在下订单时被证明是一个决定性的优势。Harmons 不仅能够使用 Domo 查看其最畅销的商品，还能扫描其库存以查看缺少什么。这帮助杂货商从其正常的 60K+ SKU 中优先考虑其前 4,000 个 SKU，而不必担心优先级较低的商品。此外，Harmons 能够专门跟踪其缺货商品并适当增加订单，从而将缺货问题减少了 60%。
运营影响
数量效益
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