公司规模
Mid-size Company
地区
- America
国家
- United States
产品
- Aptean EquipSoft ERP
技术栈
- ERP
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 设备与机械
适用功能
- 离散制造
- 销售与市场营销
用例
- 库存管理
- 预测性维护
- 车队管理
服务
- 系统集成
关于客户
Yale/Chase 总部位于加利福尼亚州工业市,20 多年来一直是南加州和夏威夷领先的物料搬运产品、服务和解决方案供应商。该公司专注于为客户提供端到端解决方案,包括核心物料搬运设备、补充产品以及围绕这些产品的服务,以完全满足客户的需求。该公司设有物料搬运、工业手推车、建筑、能源、码头拖拉机、轨道车和电气维修和服务部门。他们销售来自 Yale、JCB、Princeton、Drexel、Bendi、Taylor-Dunn、Star、Capacity、Trackmobile 和其他品牌的设备。
挑战
耶鲁/大通公司在使用新 ERP 解决方案时面临一些非常具体的挑战。主要需求是确保他们能够在一个系统中管理零件、销售、服务和租赁。在业务的租赁方面,他们需要更好地了解设备可用性树,以便更好地优化预订计划。在服务方面,他们希望确保能够聘请技术人员并获得准确的数据和报告。他们还需要减少与为托运和服务车备货零件相关的人工工作。从运营角度来看,他们希望更好地优化预防性维护。最后,他们希望汇总他们的 KPI,以便财务和领导团队更好地了解整个业务的绩效。
解决方案
EquipSoft 已在 Yale/Chase 的所有运营地点实施。除了经销商和总部之外,该产品还被其 100 多名现场服务技术人员使用。该公司现在严重依赖定制报告来获取关键运营见解。EquipSoft 帮助实现了租赁、零件、服务和销售运营方面的改进。可排序的可用性树意味着他们在尝试定位设备时不会失去租赁机会,而二手设备进出租赁的便捷转入转出也对他们的营收产生了影响。根据设备利用率而不是日历制定预防性维护计划,为 Yale/Chase 节省了大量他们过去用于过度维护设备的资金。
运营影响
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