Intelligent Communication Platform Empowers Boston Children's Hospital Employees to Share Stories
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Scope 360
- Firstup
技术栈
- Self-generated
实施规模
- Enterprise-wide Deployment
影响指标
- Employee Satisfaction
- Customer Satisfaction
- Digital Expertise
技术
- 平台即服务 (PaaS) - 连接平台
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 医疗保健和医院
适用功能
- 商业运营
用例
- 远程协作
服务
- 软件设计与工程服务
- 系统集成
关于客户
Boston Children's Hospital is a leading pediatric hospital in the United States, known for its exceptional clinical care, biomedical research, and medical education. It is ranked as the number one pediatric hospital in the nation by U.S. News and World Report and is home to the world's largest pediatric research enterprise. The hospital is a primary pediatric teaching hospital for Harvard Medical School and treats more children with rare diseases and complex conditions than any other hospital. With a commitment to improving children's health globally, Boston Children's Hospital is a key recipient of pediatric research funding from the National Institutes of Health.
挑战
Boston Children's Hospital, renowned for its pediatric care and research, faced a challenge in effectively engaging its 16,000 employees through internal communications. The existing communication methods were primarily one-way, limiting the ability to share employee-generated content and stories. The hospital recognized the need for a platform that could facilitate two-way communication, allowing employees to share their stories and feel more connected to the hospital's mission. This was crucial for enhancing employee engagement, retention, and overall satisfaction in a demanding healthcare environment.
解决方案
To address the communication challenges, Boston Children's Hospital implemented Scope 360, an intelligent communication platform by Firstup. This platform enabled the hospital to transform its internal communications from a one-way information push to a dynamic, two-way engagement tool. Scope 360 allowed employees to easily create and share content, fostering a sense of community and belonging. The platform's metrics package provided valuable insights into employee engagement, helping the hospital understand which content resonated most with its staff. This data-driven approach allowed the hospital to tailor its communication strategies to better meet the needs and interests of its employees, ultimately enhancing their connection to the hospital's mission.
运营影响
数量效益
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
相关案例.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Cloud-based healthcare solution for Royal Philips
Royal Philips wanted to launch its cloud-based healthcare solution HealthSuite Digital Platform in China to deliver services to help cope with challenges related to urbanization and population growth. Philips wanted to achieve this goal by combining mobile, cloud computing and big data technologies. To bring this platform and product to market, Philips required cloud computing and local technical service capabilities in China, in addition to a flexible IT infrastructure that could handle user requests.
