国际物业管理公司利用物联网解决方案将收入提高 30%
技术
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 建筑物
- 设备与机械
适用功能
- 设施管理
- 维护
用例
- 库存管理
- 供应链可见性(SCV)
服务
- 系统集成
关于客户
Stay at Lina 是一家国际物业管理公司，由 Albert Gjonbalaj 和 Frank Hax 创立。凭借在发展和扩展业务方面的丰富经验，他们建立了 Stay at Lina，目标是在美国和欧洲主要城市及其周边地区创建多元化的物业组合。该公司旨在为人们提供逃离繁忙生活并享受真正温馨体验的机会。截至 2020 年，Stay at Lina 列出了纽约州北部、科索沃、黑山和阿尔巴尼亚的房产。
挑战
Stay at Lina 是一家国际物业管理公司，在将其投资组合扩展到四个不同国家时面临着重大挑战。该公司因缺乏可见性和集成而苦苦挣扎，导致出现重复预订和响应时间延迟等问题。这些问题对他们提供卓越宾客服务的承诺产生了负面影响。此外，缺乏有效的收入管理系统意味着尽管它们不断增长，但其支出却太高而无法可持续扩展。该公司需要一种工具，为他们提供扩展业务所需的可见性和集中管理，同时又不失去其独特的风格。
解决方案
为了寻找能够满足其需求的物业管理系统 (PMS)，Stay at Lina 在 2020 年初采用了 Guesty 的平台。该平台的用户友好界面使 Stay at Lina 能够集中其预订、运营和收入。他们开始使用 Guesty 的多日历功能跟踪当前和未来的预订，并将其整合到为客人创造非接触式体验的策略中。 Guesty 的自动消息支持其无钥匙进入程序，在入住和退房时向客人发送说明。此外，Guesty 的渠道管理器、任务管理和统一收件箱在简化清洁和维护操作方面发挥了重要作用，使 Stay at Lina 能够专注于其收入管理策略。
运营影响
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