DocuWare > 实例探究 > 洛姆波克谷心血管中心

洛姆波克谷心血管中心

公司规模

SME

地区

America

国家

United States

产品

DocuWare
DocuWare INTERNET-SERVER module

技术栈

Document Management Software
Local Area Network

实施规模

Enterprise-wide Deployment

影响指标

Cost Savings
Productivity Improvements
Digital Expertise

技术

应用基础设施与中间件 - 数据交换与集成
功能应用 - 远程监控系统

适用行业

医疗保健和医院

适用功能

物流运输
质量保证

用例

远程资产管理
远程协作

服务

系统集成
软件设计与工程服务

关于客户

洛姆波克谷心血管中心 (LVCC) 是一家位于美国加利福尼亚州的医疗保健提供商。该中心为患者提供心脏、静脉和动脉系统的非侵入性诊断研究。患者由当地医生转诊至该中心。随着业务的不断发展，LVCC 每年治疗的患者数量不断增加，因此需要处理、跟踪和存储大量患者记录。该中心需要将这些记录保存七年，导致存储在异地存储设施中的记录过多。该中心还通过传真机收到大量纸质信息，包括患者的医疗记录、转诊、处方和心电图请求。

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挑战

随着诊所的不断发展，每年治疗的患者越来越多，LVCC 花费了大量的时间和金钱来归档和存储患者记录。每接收一名新患者，就意味着要处理、跟踪和存储更多的记录。患者记录不仅难以管理，因为记录量很大，而且由于 LVCC 需要将这些记录保存七年，他们不得不将多余的记录保存在异地存储设施中。该办公室面临的另一个问题是，为医生准备每日患者记录是一项劳动密集型任务。鉴于患者和记录的数量，检索文件变得越来越困难。此外，该中心的传真机生成了大量需要管理的纸质信息。每天，办公室都会收到患者的医疗记录、转诊、处方和心电图请求。

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解决方案

LVCC 实施了电子文档管理软件程序 DocuWare，以帮助减少整个办公室的纸张流动。DocuWare 安装在他们的局域网上，无论员工使用哪台计算机，他们都可以访问文件。此外，Coughlin 博士的笔记本电脑经过配置，因此他也可以远程访问患者记录。如今，LVCC 正在数字化他们拥有的几乎所有类型的文档，并将其存储在他们的 DocuWare 系统中。一旦进入 DocuWare，这些文档就可以通过输入关键信息轻松检索。例如，LVCC 员工输入患者的姓名、研究、研究日期或患者的出生日期。几秒钟后，记录就会出现在桌面上。与打印纸或传真不同，它们通过 DocuWare 接收、分发和存储。

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运营影响

LVCC no longer generates paper during the creation of patient encounter reports.
Technicians record an ultrasound on a VHS tape, Dr. Coughlin then reviews the tape and using a dictaphone, he dictates the results.
An assistant listens to the dictation, transcribes the doctor’s comments by typing them into one of several DocuWare templates created specifically for these reports.
After the report is in DocuWare, Dr. Coughlin can open and review it. When approved, he attaches his electronic signature to the document, and the report is ready to be stored in the patient’s record folder in DocuWare.

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数量效益

One month after they began using DocuWare, the number of photocopies made on his copy machine had decreased by 3,000 copies.

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