具有 SAP 连接的百万文档存档
公司规模
Large Corporate
地区
- Europe
国家
- Germany
产品
- DocuWare
- CONNECT to SAP DocuWare module
- SAP business system
- NetApp storage system
技术栈
- SAP
- DocuWare
- NetApp
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Cost Savings
技术
- 平台即服务 (PaaS) - 数据管理平台
- 应用基础设施与中间件 - 数据交换与集成
适用功能
- 商业运营
- 采购
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 系统集成
- 数据科学服务
关于客户
ZF Friedrichshafen AG 是汽车行业领先的机电一体化解决方案供应商和计算机输入设备开发商。该公司总部位于德国奥尔巴赫。2008 年，ZF Friedrichshafen AG 收购了 Cherry Corporation，两家公司共同组成了 ZF 工业技术部门的电子系统业务部门。Cherry Corporation 的管理层很早就意识到，快速获取数字信息将显著增强他们的竞争力。早在 1991 年，他们就实施了第一个文档管理系统，选择了西门子 Nixdorf 的 Arcis 软件包。到 2004 年其原始 DMS 停产时，该公司的电子档案中已有超过一百万份公司和技术文档。
挑战
ZF Friedrichshafen AG 是汽车行业领先的机电一体化解决方案供应商，截至 2004 年，其电子档案中已有超过一百万份公司和技术文档。该公司需要一种新的系统，该系统可以低成本地继承遗留文档，具有灵活且可定制的软件结构，并且有望成为一项安全的长期投资。多年来，对电子文档管理的要求急剧上升。流程管理和优化功能（例如生成工作流的能力）是不可商榷的。他们还在寻找经过认证的 SAP 接口。为了防止应用程序失控，多年来他们一直坚持统一标准化所有业务流程以适应其 SAP 环境的策略。
解决方案
DocuWare 满足了选择标准，其模块化结构给人留下了深刻印象，更不用说实施和操作成本相对较低。除了这些因素之外，DocuWare 合作伙伴还展示了令人信服的专业知识，并提出了迁移遗留档案文件的连贯计划。仅用几天时间，DMS 专家就能够完成基本实施，包括集成到 SAP 系统中。CONNECT to SAP DocuWare 模块增强了现有的 SAP 基础架构，具有通过 SAP ArchiveLink 接口归档文档和数据的功能。现在可以直接从业务解决方案归档传入和传出的文档、打印列表和 SAP 文件。相关的 Office 文档（例如 Word 和 Excel 文件）也可以直接附加到 SAP 文档并使用同一模块与它们一起存储。从 Arcis 档案中转移遗留文档从技术角度来看不是问题，但由于文件量太大，因此外包给了外部服务提供商。
运营影响
数量效益
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The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
