PagerDuty 通过 Vonage API 提供及时、准确的语音和短信通知
技术
- 平台即服务 (PaaS) - 应用开发平台
- 平台即服务 (PaaS) - 设备管理平台
适用行业
- 设备与机械
- 电信
适用功能
- 物流运输
用例
- 泄漏与洪水监测
- 语音识别
服务
- 系统集成
关于客户
当关键任务应用程序出现问题时，PagerDuty 会通知信息技术 (IT) 团队。该公司的平台集成了各种各样的监控工具，为组织提供了整个数字堆栈健康状况的全面视图，使开发人员和管理员能够在业务陷入停滞之前主动识别和解决问题。 PagerDuty 的平台简化了事件解决流程，以确保在正确的时间通知正确的人员，并且这些人员能够访问必要的数据和工具来快速解决任何问题。
挑战
当发生 IT 事件时，PagerDuty 必须向负责帮助解决问题的人员提供快速、准确的语音和短信通知和警报。 PagerDuty 需要确保在正确的时间通知正确的人员，并且这些人员能够访问必要的数据和工具来快速解决任何问题。
解决方案
Vonage 语音、短信和号码洞察 API
运营影响
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