技术
- 功能应用 - 计算机化维护管理系统 (CMMS)
- 机器人 - 轮式机器人
适用行业
- 电子商务
- 零售
适用功能
- 物流运输
- 维护
用例
- 库存管理
- 时间敏感网络
服务
- 系统集成
关于客户
NEXT 是一家位于英国恩德比的大型时尚和家居用品零售商。除了在线业务外,该公司还在 70 多个国家/地区经营 500 多家商店。他们还为多个美国时尚品牌经营英国商店和电子商务。 NEXT 在英国经营着 17 个专业零售分销仓库,每个仓库都供应不同类型的产品。该公司的工程团队由 700 名员工组成,其中包括 500 名移动用户和 200 名桌面用户,他们都使用 eMaint 来标准化和简化其运营。
挑战
NEXT 是一家总部位于英国的零售公司,运营着一个由 17 个专业零售仓库组成的网络,每个仓库都供应不同类型的产品。该公司在集中和简化这些仓库的运营方面面临着重大挑战。在实施 eMaint 之前,仓库基本上是独立运行的,通过电子表格在本地管理运营。缺乏集中管理导致仓库之间缺乏共享经验和知识。另一个挑战是大型配送中心缺乏完整的 Wi-Fi 覆盖,这使得工程团队很难在线和离线无缝工作。 eMaint 的首次实施恰逢大流行封锁限制和英国脱欧,这增加了情况的复杂性。
解决方案
NEXT 实施了 eMaint 的移动应用程序,以标准化和简化所有 17 个仓库的运营。该应用程序让 700 人的工程团队能够线上线下无缝工作,克服了仓库 Wi-Fi 覆盖不完整的挑战。 eMaint 系统基于云,通过 Wi-Fi 运行良好,为用户提供稳定、无缝的体验。 eMaint 的实施还帮助 NEXT 简化了所有站点的通信和运营。尽管面临疫情和英国脱欧带来的挑战,eMaint 团队在整个实施过程中提供了远程支持。初步实施后,NEXT 现在在 17 个站点拥有 10 个数据库,其余的部署都是无缝的。
运营影响
数量效益
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